Question about Epson Stylus CX9400 Photo Printer

2 Answers

How do I change baud rate to 9600 on Epson CX9400Fax?

I am using a Epson CX9400Fax with my VoIP phone. I have been able to send faxes, but I cannot receive faxes. I have changed all the settings as advised, except the baud rate. I cann't get Epson to advise: How do I change baud rate to 9600 on CX9400Fax?

If someone can help me, I would be very grateful! I have spent days trying to get an answer on this.

Thanks!

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  • 3 more comments 
  • lvg73 Jun 01, 2008

    I tried the manual and it is not in there. Thanks.

  • DonScott Jun 02, 2008

    I am having exact problem. Epson seems to ignore the question. I can't believe they ignored a baud rate change in their engineering in this day and age of digital phone lines and Voip? I have taken everystep there is.

    Don Scott

  • lvg73 Jun 02, 2008

    The answer is:

    It cannot be done!

    I finally called Epson and demanded an answer. They were trying to avoid the question again and I told them I didn't need to go through every thing with them again that I only needed an answer to this question. They finally told me that it cannot be done. It only works on their dot matrix. So, I am taking mine back to the store that I bought it and buying one that I can change the baud rate to 9600!

  • AZAVON Aug 31, 2008

    I need help! I can not receive my faxes! Any Idea's?

    Epson Stylus CX9400 Photo Printer

  • dr_evil_va May 11, 2010

    dvdpl's solution works SUPERBLY! Thank you so much, it saved us money and time. God Bless you.

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Here's a good place to start..see the user manual at the bottom of this page

Posted on Jun 01, 2008

  • Patrick Michaels
    Patrick Michaels Jun 02, 2008

    ahh..well..that's too bad. hope you get a good one then...

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This fax speed is 33.6 or 33600
You can change settings to 14.4 or 14400 but not to 9.6 or 9600.
Under: Fax Settings you have this choices:
Speed Dial Setup
Scan and print setup
Communication
Header and time

Under Communication:
DRD
ECM - error correction put this one: off
V.34 - this one is for speed: on - 34400; off - 14400

Posted on Aug 19, 2008

  • dvdpl Aug 19, 2008

    I found error in my info it should be:


    1. Press Setup.
    2. Select Fax Settings, then press OK.
    3. Select Communication, then press OK.
    4. Adjust any of the following settings:



    V.34 On (default) - Indicates the speed at which you transmit faxes.
    On is 33.6 Kbps and Off 14.4 Kbps.



    More info:



    ECM On (default) - Indicates whether you use Error Correction Mode to automatically request retransmission of fax data that is received with detected errors.

    DRD All (default) - This feature can be used with a Distinctive Ring Service (Detection)provided by your phone company. With this service, you can have two or more phone numbers assigned to the same line, with each number given a distinctive ring. For example, if you have a phone number for personal calls that's set to ring normally (with a single ring) and a fax number set for a double ring, select Double as the DRD setting. Then the fax system picks up only those calls with a double ring.

    Rings to Answer - Indicates the number of rings that must occur before the CX9400Fax Series automatically receives a fax. You may want to change this setting if you have connected a telephone or answering machine.

    Dial Tone Detection - When this setting is on, the CX9400Fax Series dials automatically when it detects a dial tone. It may not be able to detect a dial tone when connected to a PBX (Private Branch Exchange) or TA (Terminal Adapter) system. In that case, turn this setting off.



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  • Press the Up or Down key until you can select Basic. Basic reduces the modem speed to 9600 bps.
  • Press OK or Menu/Set or Set key.
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Note these instructions should work for the following models: Fax-1835C, Fax-1840C, Fax-1940CN, Fax-2440C, Fax-2820, Fax-2825, Fax-2920, MFC-210C, MFC-215C, MFC-240C, MFC-3240C, MFC-3340c, and most other MFC models.

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http://www.voipmechanic.com/voip-fax-settings-9600-baud.htm

Lowering the Baud rate on Brother fax machines.
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  • Press the Up or Down key until you can select Basic. Basic reduces the modem speed to 9600 bps.
  • Press OK or Menu/Set or Set key.
  • Press Stop/Exit.
Note these instructions should work for the following models: Fax-1835C, Fax-1840C, Fax-1940CN, Fax-2440C, Fax-2820, Fax-2825, Fax-2920, MFC-210C, MFC-215C, MFC-240C, MFC-3240C, MFC-3340c, and most other MFC models.

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1. Why 9600?

Because you are using a VOIP service it can from time to time lose connection briefly. The slower the speed the less data can be loss do to network congestion. It also gives the error correcting function of the receiving fax a better chance of filling in any lost data.
9600 is a good choice becasue the industry minimum is 9600. This means you will be able to communicate pretty much any fax thats is still tickin today. Raising the speed will get you a faster transfer but will also increase the chance that you are sending data at a faster rate than the recieving fax can send.

2. How to change the baud rate....

Press Menu/Set, 2, 0, 1.
Press ▲ or ▼ to select Basic or
Normal (or High*).
Press Menu/Set.
Press Stop/Exit.
* High is available for FAX-2910, FAX-2920
and MFC-7225 only.
Note
Basic reduces the modem speed to 9600
bps. Unless interference is a recurring
problem on your phone line, you may
prefer to use it only when needed.
Normal sets the modem speed at
14400 bps.
High sets the modem speed at
33600 bps.

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