Question about HP Officejet Pro K5400 All-In-One InkJet Printer

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Ive sent a document tp print but it is doing nothing

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Unplug the usb and power from the back of the printer (IF it's USB connection) .. and restart the computer.. after the computer restarts , plug the power back in ..

If this does not resolve the issue .. then
From hp.com website.. you would be able to download Print diagnostic utility (PDU)...if not available for this printer , you may choose any other printer like oj pro 8500 series.. and download the PDU ..
This will detect the fault and most probably correct the situation..

Step 3)
Check in services.msc .. for any other printer... especially . DELL/LEXMARK..
in the print spooler . check for the dependencies.. if there is any LEXBCE Server..
then click on start , run and then type in CMD..
in the black screen .. type sc config spooler depend= rpcss

Step 4)
you may also try by choosing to print directly to the printer.. (go to the printer icon, right click and choose printer properties. . then go to Advanced .. and there you will see the option of PRINTING DIECTLY TO THE PRINTER..

iF that doesn't work.. then do a L2 uninstall .. and reinstall .. this should resolve the issue..

Posted on Oct 13, 2010

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