Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Reinstall software can not use the Dirextor oo the Scanner

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  • HP Master
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Hi,

HP Director is no longer used for HP Printers. It is replaced by HP Solution Center
There is new Software available.
Uninstall the Software you have installed in the PC
Click on the Download button below to download the latest software to install
Choose the operating system and continue to download the software and later install it
Download

Posted on Oct 13, 2010

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Posted on Jan 02, 2017

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4 Answers

When I press the scan button, the error USB not connected appears even though it is connected.


You will need to install the software that came with the printer on the computer that it is connected to. The software will then run on the computer and "listen" for a command when you press the scan button. What is the make/model of your printer?

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Unplugged scanner usb while shutting down computer and now scanned photos are pixilated


Try reinstalling the scanner software.

Turn off the scanner and disconnect it.

Uninstall the old software.

Reinstall the software and connect the scanner to the PC.

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The scanner wont scan.. it says the scanner is out of paper


Remove your scanner from the PC and uninstall the software. Now reinstall the software and connect the scanner to be detected and installed. Check scanner properties to see the settings.
If the fault stays get intouch with Fujitsu dealer.

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How do i reinstall my microsoft excel windows?


do you have the recovery CD?...most laptops have the recovery software preinstalled ...for instances like this...have you tried restore to a month ago or two? otherwise $$$.oo

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When I try to open the Scanner software the following comes up... Error = 4 Could not confirm scanner connection.Please check scanner connection. When I try to open the easyscan Utility I get the following...


Minolta's crummy software is notorious for this. Most people can't get it to work even by removing and reinstalling the driver software. The best solution is to use a third-party driver software called VueScan. You can download a trial version for free to see if it works before you commit to buying it. If this doesn't solve it, you most likely have some sort of hardware problem.

http://www.hamrick.com

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I'm not sure OO 3 & OS are working together on my computer


You might need 2.4 as a bridge to 3.0 as most persons, regardless of platform, have been working on version 2.3 for OO until presently.

When I saw your question, I went to OO.org and am presently downloading 2.4 to augment my version 2.3 until a stable version of 3.0 is ready.

There are TWO ways to download OO and the LEAST effective is to simply download from the general download page without going in and looking at specific downloads for specific platforms on THIS PAGE.

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Won't scan pictures/documents, etc.


This is a strange one- and the following may not help;
- Open the Control Panel, then Scanners and Cameras - Delete the listing (if present) for the HP
Leave the scanner 'on' and reboot the PC.
If the weather is right, Windows may (should) find a 'new device' and reinstall the driver for the scanner. If that fails to cure the problem, either reinstall the HP scanner software or download updated software from the HP website (good luck with that - it's a nightmare getting what you need).  

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Scan does not go into picture programme, just get black picture, but preview shows scans as perfect, this only happens when scanning film


could be a software issue, uninstall and reinstall the scanner software.. the uninstall option should be available on the scanner software folder found in start>all programs..

reinstall the scanner software using the disk that came with it.

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TWAIN message


Hello,

The Twain error message sounds like a Windows error... I wonder if the software you are trying to use is for Windows, and not MAC.

Chester

Jan 11, 2008 | Canon CanoScan 9900F Flatbed Scanner

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