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The document i scaned did not appear on my computer

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Hi,

Are you using HP Printer to scan ?
Does the scanned document disappear ( unable to find in your PC ) after you have scanned successfully ?
There is a patch available for this issue.
Click on this link below to download the patch and resolve the issue
Download

Once you have downloaded and installed the patch, Restart your PC and Printer and try to scan. It will resolve the issue

Posted on Oct 13, 2010

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1 Answer

L want to scan a document with hp office jet 4355 how do l get scaning option from my computor


1.Turn on your computer and wait for it to boot up, then turn on your printer.
2.Locate the " HP Image Director " icon on your computer and double click it.
( This icon was placed there when your printer was installed on your computer )
3. A screen will appear showing the scanning options available on your printer.
4. Place your document or picture on the printer's glass top.
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I dont know where my scaned document goes to?


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Line appears on all scanned documents. Scaning window & rollers have been cleaned.


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I can't scan a document


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