Question about GE GSS20IEP Side by Side Refrigerator

1 Answer

Frequently the ICE portion of the dispenser doesn't want to work. When the arm is engaged the light goes dim but nothing else happens. I tried opening the dispenser door by hand but no ice. I used to be able to switch the ICE choice to Crushed and then back to Cubes to trigger the dispenser. The water portion works fine.

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  • b05bbrooks Oct 14, 2010

    I guess my problem wasn't clear. The ice maker works fine. It's just the lever that releases the ice doesn't always open the ice shoot. When this happens you can play with the lever and eventually the circuit kicks in and dispenses ice. I'm thinking maybe there's a problem with the electronic board?

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  • 1,478 Answers

Hello,

If your ice maker is not producing any ice at all, it could be due to various reasons. Firstly, check the right side of ice maker for a wire. The wire will be in an erected position, if the machine is turned off. In such a case, lower the plastic lever present in there or the wire directly if there is no plastic lever. This should be enough for your ice maker to start functioning once again.

There could also be a case of blockage in the ice maker fill tube. If this is the situation, use a hair dryer to melt any ice stuck in there which is causing the blockage. Replace the tubes if necessary. Check the ice maker assembly for any cracked up or broken parts. Especially check the gears and plastic arms along the ice rake, as these are more likely to break down compared to other parts. Replace them if needed.

Take care.

Posted on Oct 13, 2010

  • Jimoh Adeleke Muyideen Oct 14, 2010

    Hello,

    Sometimes, even though ice is formed perfectly fine in your ice maker,
    it does not eject out the trays. To solve this problem, you need to
    check the ejector gear and motor for any fault, and replace them if
    necessary. Also test the thermostat and ice hold heater in your
    refrigerator as the problem could be because of these parts
    malfunctioning.


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