Question about Xerox Phaser 8400 Laser Printer

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XEROX PHASER 8400 SAYS CLEANING SHEET NEEDED. THE MACHINE JAMS EVERY TIME WE TRY TO FEEED IT IN.

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There is probably a tiny sheet of paper stuck inside the printer somewhere which is causing the jam. You basically have to find out where the previous jam was and check the rollers to see if they are clear.

If it is cuz the cleaning sheet is too stiff, then you may need to feed it from the manual feed tray.

Posted on Oct 13, 2010

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1 Answer

Regular paper Jams at front Roller


Yeah. The registgration clutch has failed. Very common.
If you go to Xerox.com. Click on support and drivers. Then enter 8400 in the box. I believe you then want to select documentation. There is a complete parts list on the site for the 8400. The registration clutch is on the left side of the machine toward the bottom front of the machine.
It isn't all that expensive, I think less than $40 and when you get it, let me know, It is very easy to replace. Even if you have never done it before I would say it would take less than 20 minutes.
I can almost 100 percent guarantee that.
The only other thing to check, since the cleaning page comes out, Is be 100 percent sure the paper SIZE is correct on BOTH the machine and on the print driver settings. It is possible that the size setting is off causing the machine to shut down thinking there is a paper jam due to the wrong size paper it is expecting to see.

Mar 19, 2010 | Xerox Phaser 8400 Laser Printer

1 Answer

CLEANING SHEET REQUIRED FAULT


go to options and find cleaning sheet im thinking the jets are full of gunk... it is an option (cleaning sheet) i just dont have the printer near me but it is ill try to go out there and get you specifics but if not its under print quality options...xerox.com has some things u can try also

Dec 15, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8400 Fault 37,008.44:9490


this is a Preheater error 37,008.44 I will put the link below so you can see how to fix it the repair for that error is on page 105
https://www.office.xerox.com/partners/products/Phaser8400/SQRG/8400_85XX_Service_Manual.pdf

Jul 23, 2009 | Xerox Phaser 8400N Thermal Printer

1 Answer

Xerox Phaser 8400 Error code 07,010.43:99907


You manually rotated the aluminum drum? Since you did that, I would suspect you have the print head wiper blade stuck between the drum and print head. The code you are getting it caused by the print head not being able to move freely.
The jamming is probably due to a bad registration clutch. Common failure on that machine.
You can go to Xerox.com, there is under documentation and drivers a parts list for that machine. You can reference the wiper blade and get the clutch part number there.
Let me know what other information you may need. I will be glad to help you get it running again.

Jun 17, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

8400 Phaser has paper jams which leave junk on the drum.


hi david i hope i can help you? you may need to give the machine a good clean, if there is any rubber wheeles? give them a clean with meths. little rollers check to see if any carbon brown in colour. its caused by constant use. i hope this has helped you? top tip you must make sure all the brown is completly away. to make your machine run better.

May 04, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

PHASER 8400


There is an encoder on the drum drive motor that picks up lubricant from the maintenance kit. It may simply need cleaned, if cleaning doesnt work, it will need to be replaced.
Xerox has parts lists on the xerox.com site for that product if you need to locate it.

Sep 09, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

PHASER 8400


1, The NVRam memory is corrupted.
2, A jet heater is not working
3. the electronics module is bad.

Parts possibly bad are the NVM, the Print Head or the Electronics module.
Hard without a manual to determine, all are expensive.

May 30, 2008 | Xerox Phaser 8400 Laser Printer

3 Answers

Xerox phaser 8400


The first obvious question is, "Does it have blue ink/wax?" Is it displaying any errors? Have you tried the Xerox support site? They have a fantastic utility that can connect to your printer and diagnose many problems. Here's the URL for the utility: http://www.phasersmart.com/ They also have a wealth of information in their knowledge base. Here's the URL for the support page for the Phaser 8400: http://www.office.xerox.com/printers/color-printers/phaser-8400/sprt-enus.html Did anything happen before the blue quit printing? Have you tried running a cleaning cycle?

Aug 21, 2007 | Xerox Phaser 8400 Laser Printer

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