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Webcam not working

I am using a Toshiba Satellite M200-S2001. It has a built in webcam (Chicony USB 2.0 camera) . It is not working says restart webcam or computer I restarted computer but again it did not worked

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  • Crypto 137 Apr 25, 2009

    can not figure out how it works

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  • 458 Answers

Is the driver installed and updated? I will help all that I can, but you have to give more information about what you have tried.

Posted on Jun 02, 2008

  • T&N Family Electronics Dean and Sherrie Terrell

    You can find the driver on the Toshiba web site if you do not have it.


    Can you please let me know if this solved your problem?



    Rate this as a fixya if your problem is solved please.

    If you need more help let me know.





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here are the steps that you need to do.. First turn off User Account Control (UAC),. That is under control panel. Then download camera assistant software and save it in your desktop desktop. You can get it at support.toshiba.com for US model or toshiba.ca/support for canadian model. Make sure you properly save it on your desktop. Then uninstall camera assistamt software from the add remove programs. Re start your notebook. Then install the camera assistant software. Re start again your notebook. Launch camera assistant software. It will work this time.

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8 Answers

Chicony USB 2.0 Camera: NEED HELP!!!!!


Follow these steps to re-install the driver for the webcam. You will need to be logged in as an Administrator or have an Administrator password ready.1. Click the Windows Start button.
2. Click Control Panel, System and Maintenance and then Device Manager.
3. Right-click on Chicony USB 2.0 Camera and select Update Driver Software. A yellow exclamation point indicates that the camera is recognized by Windows but is not working properly, probably because of problem with the device driver
4. Select Browse my computer for the driver software.
5. Select Let me pick from a list of device drivers on my computer.
6. Select USB Video Device from the list, and click Next.
7. If the message “Windows encountered a problem installing the driver software for your device” appears, click Close.
8. Restart Windows.
The webcam should now work properly

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12 Answers

Toshiba A-200 10W webcam locked by another application


I don't know what exactly fixed the problem but I managed to fix it. I'm using a Toshiba Satellite A215 by the way.

Here's what I did
Control Panel >> System Maintenance >> Device Manager

Go to Imaging Devices and right-click "Chicony USB 2.0 Camera" and choose "Update Driver Software"

First I clicked on "Search automatically for updated driver software" but everything was already up to date. So then I went to "Browse my Computer for Driver Software" and then to "Let Me Pick from a List". I updated the USB Video Device and rebooted but that only made it worse I think. Then I tried updating one of the "Chicony USB 2.0 Camera"'s and that did the trick. Yey. So now my webcam works.

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