Question about Canon CanoScan 5000F Flatbed Scanner
If reinstalling the Program/driver didn't help, it's most likely that there's something physically blocking the Scanner Lamp or something on the Scanning Glass or possibly problem with the scanner lamp flex cable. From you end, you can try cleaning the Glass and the Lamp after disassembling the Machine. If this doesn't helpful, your only solution is Canon Support, they will send their engineer and will check the machine and will replace the necessary components, if replacing isn't helpful, they will replace the unit (if it's still under warranty).
If you can upload the scanned image, that will be very helpful for me to help you troubleshoot.
Let me know if you need further help.
Thanks for using FixYa.
Posted on Oct 13, 2010
The colored lines are due to certain CCD cells not responding properly. The problem can be due to dust inside the scanner or on the CCD or mirrors blocking the light from reaching the CCD. This problem is also caused by defective electronics in the scanner
Posted on Oct 14, 2010
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Posted on Jan 02, 2017
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