Question about Panasonic NN-S962 Microwave Oven

1 Answer

Microwave runs for a few seconds then stops

Hi,
Our Panasonic NN-S962BF has been rock solid for 6 years... until now.
It runs for several seconds on any setting and then just stops as if it never started - no blinking lights, no beeps, no visible change. If I set it for 1 min, it just goes back to the clock display. There is an audible but quiet clicking noise before it stops. So, normal running for 3-4sec, then 1-2 sec of clicking then full stop.

My wife thinks the turntable isn't turning as quickly as it used to.

I can't open the casing without a special screw driver bit, so I haven't opened it up yet. (where would I get one of those anyway?)

Any help/advice would be welcome

Posted by on

  • Anonymous Sep 06, 2008

    yes, ours runs just a few seconds and quits. No lights, nothing. It has a slight burned odor. My husband thinks the turntable may be the cause. We had no trouble previously. It ran rock solid for year, too. Ours is a bigger Panansonic 1950 W.

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  • Panasonic Master
  • 9,011 Answers

In most cases, this is a problem with the inverter or a bad magnetron.

Due to the lethal voltages used and produced, I do not recommend that an inexperienced person work on these.

I would recommend that you contact your nearest Panasonic-authorized servicer. You can find one here.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jun 08, 2008

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