Question about OKI C9300 Led Printer

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Paper jammed in Okidata c9300 duplexer cannot open duplexer to access that jam help, please!!!

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There should be a button that you can pull down on to open the duplexer. I don't know where exactly since I do not know the model. Just pull it and the door will swing open and you can remove the paper jam.

Posted on Oct 13, 2010

  • stevesbabe Oct 14, 2010

    Tom, I appreciate your attempt at answering this. However, the duplexer fits on top of the tray 1 in this particular model. To get to it, you have to slide it out away from the printer. The paper was jammed right there where it exits the duplexer...thus, it caught against the inside panel of the printer. I was able to solve the problem by removing the drums, toners, fuser and the transfer belt then grasping the paper from that angle. However, that caused a spring to come loose...spent about an hour trying to figure out exactly where it was supposed to sit. Got that done and all is well. Thanks again for the input.

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How to remove paper jam from duplex unit


Hi,
No issues i share a informative links please visit and read it.
Read more help... How to fix printer paper jam andHP Printer Support

Thanks,

Aug 26, 2014 | Ricoh Aficio SP C820DN Laser Printer

Tip

Paper Jam Error on HP Printer




Paper Jam is the most common issue in all the HP Printers ( Officjet, Photosmart, Deskjet Printers )

What Causes a Paper Jam ?

  • Paper thickness.
  • Room temperature OR due to Dust in atmosphere or the room.
  • Paper pulled out in a hurry and paper pieces stuck in Rollers or Carriage
  • Could be Hardware Failure
NEVER PULL THE PAPER STUCK IN THE PRINTER FROM FRONT SIDE OF THE PRINTER ( unless the paper is 3/4th visible in front view if you open the printer front panel door )

Follow the instructions below to resolve Paper Jam issue.
  1. Turn off the printer.
  2. Open the rear access door ( or duplexer )
  3. Check for any bits of paper stuck, if so, remove them.
  4. Open the front access door where you see the cartridges.
  5. Check for any paper pieces, if so, remove them.
  6. Take a lint free cloth. Little bit Damp ( use water )
  7. Clean the Rear rollers pushing it upwards and close the door.
  8. Close the front access door.
  9. Connect the power cord and power on the printer.
  10. It should be ready to print/copy/scan/fax.
To clean the duplexer ( 2 - sided printing device ) remove the duplexer and clean the rollers you find inside.

If the above steps do not solve your problem, you printer needs repair. Contact HP. ( 1-800-474-6836 )


If the printer is In-Warranty please contact HP for replacement. HP may charge for repair for Out of Warranty printer.

Find the Video below for paper jam cleaning

..
Regards,
Ron

Your rating will help us improve the service we provide

on May 20, 2011 | Office Equipment & Supplies

1 Answer

Iam getting the duplex paper jam error 371 each time i try to print . how do imake the error go. i dont use the duplex at all.


See page 75 of the attached user manual on how to remove a duplex paper jam. If you can't find a paper jam in the duplexer, simply remove the duplex assembly (power off the printer, then power on) and see if that resolves your issue.

(The printer will operate just fine without the duplex assy. installed)
Okidata C9650 User Manual

Sep 12, 2012 | Oki Printing Solutions C9650 Led Printer

1 Answer

Hi, My hp k550 is blinking at lights 1 and 4. How can I fix this problem please? Thanks


Issue

The power light and resume light is blinking.

Power light and resume light is blinkingc01576793.gif Solution one: Press the resume button

Load paper in the paper tray and press the resume button (c01219285.bmp ).

Try to print the job. If the issue continues, proceed to the next step.

Solution two: Clear the paper jam

Step one: Clear the jam from the back and top of the product

  1. Remove any paper loaded in the output tray.
  2. Turn off the product.
  3. Push the button on either side of the rear access panel or duplex unit and remove it. Figure 7: Removing the rear access doorc01576794.jpg
  4. Locate any jammed paper inside the product and pull it out towards you.
  5. If there is no jam, push the latch on the top of the duplex and lower its cover. Figure 8: Lower the product coverc01576795.jpg
  6. If the jam is there, carefully remove any jammed paper and close the cover.
  7. Replace the rear access panel or duplex unit.
  8. Open the top cover.
  9. Check for and remove any jammed paper by gently pulling it out.
  10. Make sure that there are no scraps of paper stuck between the rollers.
  11. Close the top cover, turn on the product, and resend the print job.


Try to print the job again. If the issue continues, proceed to the next step.

Step three: Service the printer

If you have completed all the steps listed above and are still experiencing a problem, service the product.

Cause

The product might be out of paper or there might be a paper jam.

Feb 28, 2011 | Office Equipment & Supplies

1 Answer

Paper jam


Hi,
If you are experiencing paper jam problem with your printer, please follow these steps: 1. Remove any loose sheets of paper from the input tray and the output tray. 2. Press the Power button (c01602202.gif ) to turn off the product. 3. Disconnect the power cord from the rear of the product. 4. Unplug the power cord from the wall outlet. 5. Turn the product around so that you can access the rear side. 6. Push in the button on either side of the two-sided printing accessory (duplexer), and then remove the duplexer. 7. Gently remove any jammed paper or bits of torn paper from the rollers inside the product. Use both hands to pull any whole sheets of paper to avoid tearing them. 8. If you do not see jammed paper in the rear access area, push the buttons on the latch on the rear of the duplexer, and then lower the cover. 9. Remove any jammed paper from inside the duplexer. 10. Close the duplexer cover. 11. Gently push the duplexer into the product until it snaps firmly into place. Do not press the buttons on the end of the accessory while you reattach it. 12. Reconnect the power cord to the rear of the product. 13. Plug the power cord back into the wall outlet. 14. Press the Power button (c01602202.gif ) to turn on the product.
If you need any further assistance, please comment back.

Feb 13, 2011 | HP 8500 Premier All-In-One InkJet Printer

2 Answers

Says a front paper jam but no paper jammed any where


Your paper feder belt has ink on it and will not feed the paper. Remove the rubber belt and clean it good and clean and use compressed air on the printer tray area. If this does not work open the front feeder tray and set your computer to print from it. After about 500 copys it will normally have c leaned itself and be ready to feed from the main roller.

Feb 14, 2010 | OKI C5500n Printer

1 Answer

How do I reset paper jam on my okidata 7300 when there is no paper present I inspected top bottom and front no torn pieces visable, including duplexer Hamilton


The jam indicator clears when the jam is removed. If you don't see a jam but it still indicates one the a sensor is dirty, popped out, or bad.

Jan 03, 2010 | OKI C3400n Laser Printer

2 Answers

Oki C9300 - paper keeps jamming in the 2 same places, reads either 383 paper jam or non paper sense error. All drums and tonners are new, paper is loaded.


your getting a 383 paper jam, find paper in two different places.
See if it's a duplex related problem. print single sided documents, if that works, try printing two sided documents (it'll be the duplexer) if it only fails while printing duplex.

Also, check the back door. Make sure the back exit tray is closed all the way.

You can also have a paper jam in the duplex unit (open the front door), the duplex unit slides out the front. You can easily remove the duplex unit and run the printer without it.

Oct 20, 2008 | Office Equipment & Supplies

1 Answer

Oki C9300


What is the status of your fuser unit and on what paper settings are printing on? When last have you cleaned tour machine?

May 23, 2008 | OKI C9300 Led Printer

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