Question about Logitech 980374-0403 Consumer Headset

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USB Headset mM/N:A-0374A mic problem

My headset worked fine for a while and now i can hear sound from the headphones but the mic doesn't work. i have checked all my sound settings and they are set right. pluss the mic doesn't pass the hardware testing in sound options.

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  • nicholas_B Jun 18, 2008

    same here, Even weirder, is that if I test my mic, and I have a friend talk through it, It picks up him talking, as if i am speaking through my mic...

  • Anonymous Jul 15, 2008

    Same Problem here, Sound works great, plug n play and all that, but Mic just stopped working. Wont pass sound test either.

  • welzybob Jul 20, 2008

    Same problem no sound from mic but perfect sound from headphones need help

  • thedream613 Oct 11, 2008

    I have the same problem my mic was working for awhile then it just stopped everything is set correctly and my sound works perfectly

  • degross Oct 23, 2008

    The mic works for awhile and then stops working.....after awhile it then starts working again....maybe a loose wire? Can I get it replaced by Logitec?

  • Anonymous Feb 14, 2009

    same here. im so pissed.

  • paniolo39 Apr 01, 2009

    same problem here.

  • Anonymous Mar 15, 2014

    It does not read my mic and I can't figure out why; the mic works fine for skype, I checked my browser's settings and it is allowing tinychat to use it, and nothing I know of is working.

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I get a problem when gaming all the sound of the game is on the outside of the map and its not with the sound properly

Posted on Dec 29, 2009

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1 Answer

Beaches wont turn mic


I for 1 don't know. But try to go to www.Turtle Beach.com they can help you out. I have Turtle Beach Ear Force XC1 and my mic I can talk but I can't hear anything but if your mic isn't working properly try using a different controller. If that doesn't help try getting a brand new mic.

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My steelseries siberia v2 headset doesn't work for my sisters dell laptop but it works for my toshiba, how do i get it to work for dell?


I don't know what kind of connection you're using, but my guess is that the headphone has a 3.5mm 4 pin connection (has 4 sections of metal on it, and uses the same style connection used in an ipod).

So the reason it will work on your computer is because your receiver has the ability to read 4 pin connections. Hers is likely only for sound (the 3 pin connection). She likely has an additional receiver for a mic, separate from the headphones (thankfully we're seeing fewer and fewer of these).

You may be able to find an adapter at Radio Shack.

Sep 02, 2012 | SteelSeries Siberia v2 - Headset ear-cup ...

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I got new Logitech Clearchat stereo headphones. I plugged the two pins into the pc - pink and green. When I do a skype test I hear the message from my computer speakers (settings says Realtek HD..with no...


realtech hd is your sound device. go into windows control panel and access the sound settings then navigate to voice settings click the volume button,your mic might be muted. also if you want the headphones to work plug them into the plug that your speakers are using (side-note: mics and head phones never need something installed to work as long as your sound device works and your definitely does work,only when the mic is a special interface like USB do you need to install software and/or drivers)

Apr 01, 2011 | Logitech ClearChat Stereo Headset Headset

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Cyber Acoustics AC-201 Micrphone Problem


i have cyber acoustics headset and i cant hear anything but my Mic works, my sound is all fine, when i plug my headset out i can hear but when its plugged in, i cant hear anything.

Mar 09, 2010 | Cyber Acoustics AC-201 Consumer Headset

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Mic is not recognized


i have a GE 98980 headset and window vista wont reconize the mic but the headphones work fine. How do i get the mic to work?

Jun 02, 2009 | GE (98980) Headset

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My microphone will not work, and my computer won't recognize!


Common problem with this headset.

In short, the wiring for the mic in the left earpiece is quite shoddy, and over time will be worn away by changing the mic position or come loose with minimal effort.

Have had a over a dozen of these fail in our internet cafe due to this issue after a couple of months use.

May 31, 2009 | Genius HS-04SU Headset

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My headphones work, my mic does not(at all)


Have you gone to your control panel, and found the "speech recognition" option? If you havent tried it, do that. It wil have you recite a sentence and then should conifgure your mic to your computer. I hope this helps!

May 30, 2009 | Logitech ClearChat Style Headset Headset

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Mic not working when headphone plugged in


Try changing the Windows Default Audio devices
  1. Go to control Panel
  2. Sounds and audio devices
  3. The Audio tab
  4. Then change the Sound Recording Device to Logitech Headphone INPUT
Hopefully this will work

Apr 07, 2009 | Logitech Premium Headset

1 Answer

Logitech usb headset a-0356a trouble hearing


I don't have these headsets here and the setup to troubleshoot for your fault. But, I have an opinion.

It seems that the driver for the headset is not routing the sound from the net or other applications to the USB ports, as like with the sound from the media player.

For IE, look in the advanced settings for media and see if there is a setting for this. Also, check out all the media settings in the system for this.

I would search out the properties of the headset to see if there is a setting for this. Also search out the properties of the sound card where it allows for USB and regular sound sharing or routing.

I would also get in touch with the manufacture of this headset to find out if they know something or have a solution.

Jerry G.

Apr 02, 2008 | Logitech 250 Headset

2 Answers

Mic is not recognized


Just had the same problem occur on a laptop with same mic. Did the exact same thing yours did, I turned the mic boost on and ran the hardware test three or four times and it finally picked it up. Hope this helps.

Oct 21, 2007 | GE (98980) Headset

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