My headset worked fine for a while and now i can hear sound from the headphones but the mic doesn't work. i have checked all my sound settings and they are set right. pluss the mic doesn't pass the hardware testing in sound options.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I for 1 don't know. But try to go to www.Turtle Beach.com they can help you out. I have Turtle Beach Ear Force XC1 and my mic I can talk but I can't hear anything but if your mic isn't working properly try using a different controller. If that doesn't help try getting a brand new mic.
realtech hd is your sound device. go into windows control panel and access the sound settings then navigate to voice settings click the volume button,your mic might be muted. also if you want the headphones to work plug them into the plug that your speakers are using (side-note: mics and head phones never need something installed to work as long as your sound device works and your definitely does work,only when the mic is a special interface like USB do you need to install software and/or drivers)
Hello my friend this should help you out. please remember to leave a positive rating for me and a testimonial if I helped you out!
1. CompatibilityThe PS3 supports only one headset at a time. Multiple players on the same console will have to share. Bluetooth:
PS3 uses Bluetooth version 2.0, and is compatible with all earlier
versions (1.0, 1.1, 1.2). 2009 may see version 2.1 Bluetooth headsets
hit the market, so you will have to try it for yourself on PS3.
All brands of Bluetooth headset should work with the PS3.
USB: USB (wired) Headsets can also be used with the PS3.
Any of the PS2 compatible USB headsets should work with PS3 games.
USB headsets are required for PS2 software used on the PS3.
Not Compatible with Bluetooth Stereo Headphones:
Bluetooth audio signal for PS3 only carries voice chat. The game sounds
and music are played through your TV or stereo receiver only.
If you want to listen to the gameplay with headphones then they will have to be compatible with your TV or stereo receiver.
2. Setup A Bluetooth headset has to be registered, or "paired", with your PS3 before it can be used.
Make sure your Bluetooth headset is fully charged before you begin.
your headset instructions for entering "pairing mode". Activate your
headsets' "pairing mode" so it can be recognized by the PS3.
the Cross Media Bar (or XMB) of the PS3 go to the "Settings" tab, then
down into "Accessory Settings", then down into "Manage Bluetooth
With your headset in pairing
mode, follow the onscreen instructions and let the PS3 scan for your
headset. When your headset is found, follow the prompts and enter a
pass key (if necessary- the default is usually 0000 for all brands).
The pairing should now be complete.
you're using a USB (wired) headset, just plug it into one of the ports
on the front of the PS3 (the system should auto-detect the USB headset).
Mic Test and Volume Setting After
pairing a Bluetooth headset, or after plugging in a USB (wired)
headset, return to the XMB. Go to "Accessory Settings" and choose
"Audio Device Settings". You can test your headset here.
headset should appear as the audio input/output device. If not, just
use the D-pad to highlight the Input line, then scroll until you see
yours. Any microphone you have used with your PS3 will be listed, but
only the current one will be available to select.
Set the "Microphone Level" to 3. You can change the level any time if needed.
Speak into the headset, and the level bar at the top of the screen should move at the sound of your voice.
You can also view a list of Bluetooth accessories you have registered in the "Manage Bluetooth Devices" tab under "Settings". If your mic doesn't appear there then try pairing it again.
There are more ways to configure the audio input and output that can be useful:
the input to (your mic) and leave the output on (default)- one person
can chat with the other players, and the replys will play over your TV
speakers rather than into your mic. Great when sharing one console
because everyone can hear the team talk.
the input and output to (default)- you will hear the game sound and
voice chat through your TV speakers but won't be able to talk back.
Great if you don't have a headset, or if you want the room to hear the
Set the output to (default)
to use stereo headphones with your TV or receiver. Then set the input
to (your mic) and you can chat while wearing stereo headphones. Keeping
the mic close to your face could be a problem since both ears are
already taken! You could try a USB desktop mic and see if that works.
and here's a video in case you are a visual learner.
If you have an X1 headset...
Try using the X1 headset and mic with your PC (sound card). Green plug goes to green jack, Pink plug goes to pink jack. Can you hear your voice thru the X1 mic on your PC? If yes, then the mic works but the chat-controller cable is probably broken and should be replaced. If no, then the mic may be broken and you should contact Turtle Beach's tech support for help -- firstname.lastname@example.org.
Try uninstalling and reinstalling your sound card driver. Also do the same for any software that has anything to do with your sound card. If this diesn't work, try restoring to a point before you had the problem. If you is usb and one is standard then it has to be soundcard or software, more then likely it's a driver issue.