Question about Brother IntelliFax-2820 Laser Fax

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Hi my brother fax 2820 keeps having a paper jam at rear. The paper seems to bunch up and wont let me print next fax

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Posted on Jan 02, 2017

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All Office
  • 58 Answers

SOURCE: brother fax 2820

Out of the lower paper tray when you go to print? Try this, remove the cassette tray and use a water dampened cloth and clean the gray paper pickup roller off. A lot of times this has paper fiber build up that causes the paper not to feed. The printer has a certain timing pattern for when paper should reach a certain sensor, and if it doesn't, then a jam error will occur.

Posted on Jul 19, 2007

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Guru Guy
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SOURCE: paper jam inside

You may also have a problem with the paper feed (clutch, dirty feed/pick up tires) section, or even a dirty sensor as Jay mentioned. A sensor in modern office equipment is generally a photo sensor, which means it shoots light from one side to be detected on the other side of it. If it's dirty, it will give you a flase reading. Try cleaning the tires that pick up the paer from the tray (don't force them down if they won't rotate easily) with mild soap and water on a rag, and also try fresh paper. Sometimes if paper has been sitting for a while, or in damp conditions, it will pick up moisture and give you paper feed problems... which is what it sounds like you are having. Sounds like the paper may need even be making it to the sensor in the 1st place if it on comes out of the tray 1/2 an inch. Good luck

Posted on Dec 27, 2007

  • 329 Answers

SOURCE: paper jams continue to occur on brother fax 2820

Depends on the location of the jam is. Feed wheels need cleaning, clean with windex. or and most likely you have a bad drum unit,

Posted on Aug 28, 2008

  • 1 Answer

SOURCE: Brother Intellifax 2820 JAMMED

Clean the rollers, but also check the drum/toner. at the front there is a peice that breaks on occasion that will cause a jam.

Posted on Dec 17, 2008

  • 46 Answers

SOURCE: REPEATED REAR PAPER JAMS-BROTHER INTELLIFAX 2820

Try making prints or copies with the rear door open. If it does not jam your fixing unit (hot area) is functioning properly. With the rear door closed try again making copies or prints. If it jams it's most likely the exit rollers acting up.

1. I've seen the exit sensor break on these units and sometimes the drive gears wear and do not feed properly.
2. If using after market toner or refills this may also coat the exit roller with a film which prevents the exit rollers from feeding parper out by reducing the friction of theses rollers. Clean with fantastic untill cloth does not turn black.

Posted on Sep 03, 2009

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2 Answers

REPEATED REAR PAPER JAMS-BROTHER INTELLIFAX 2820


Try making prints or copies with the rear door open. If it does not jam your fixing unit (hot area) is functioning properly. With the rear door closed try again making copies or prints. If it jams it's most likely the exit rollers acting up.

1. I've seen the exit sensor break on these units and sometimes the drive gears wear and do not feed properly.
2. If using after market toner or refills this may also coat the exit roller with a film which prevents the exit rollers from feeding parper out by reducing the friction of theses rollers. Clean with fantastic untill cloth does not turn black.

Sep 01, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Paper getting stuck in the rear of Brother 2820 fax machine...


Hi, There are many reasons for jams in the exit of machines and I will list the most common for you damp paper will curl as soon as it hits the fuser rollers... the fix - change paper the fuser rollers are worn (teflon coating is no longer able to deflect toner) and jams are occurring.... the fix - replace the fuser unit

Jun 09, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

We havet he brother inteli fax 2820. teh paper keeps jamming when it is tryong to feed through. We replaced the drum and we are still having the problem. IT wont feed any paper through without jamming


IF YOU ARE HANDY, WHEN YOU OPEN THE FRONT COVER YOU WILL SEE THE FUSER SECTION IT SAYS VERY HOT ON THE COVER IT COMES OUT WITH 2 SCREWS THERE MAY BE PAPER IN SIDE HOLDING DOWN A SENSOR. GOOD LUCK BROTHER SR TECH

Feb 03, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother fax machine Fax-2820 MFC-7225N


Hi. Open the document control panel and look in with a flashlight and see if the jam switch is stuck. also look for a small piece of paper that might be stuck in there. The jam is in where you put documents in to fax out. Lawrence

May 08, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Intellifax 2820 plain paper fax


Take it out with the drum unit and make sure the toner is in the drum unit right. If it was ok before you changed the toner then you did something wrong. reinstall the drum and toner after you check it. Lawrence

May 01, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Brother intellifax 2820


There is a black sensor arm in the rear of the machine just out of the fuser unit (hot section) on a black cover. It can become dislodged. Check this will read a false jam.

Jan 12, 2008 | Office Equipment & Supplies

1 Answer

Brother MFC 3240C Paper Jam Error Message


If it is not resetting then either there is still something on a sensor or you did something to a sensor by accident.

here is the manual

http://www.retrevo.com/s/brother+2820+fax++manual

Nov 21, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Can't print faxes due to error messages


Please check rear door area for paper, can you use manual feed slot? Power off machine with all jams removed and paper loaded, then power on, can you tell us exact error message/lights that are shown in this state?

Oct 15, 2007 | Brother IntelliFax-2820 Laser Fax

4 Answers

Brother fax 2820


Out of the lower paper tray when you go to print? Try this, remove the cassette tray and use a water dampened cloth and clean the gray paper pickup roller off. A lot of times this has paper fiber build up that causes the paper not to feed. The printer has a certain timing pattern for when paper should reach a certain sensor, and if it doesn't, then a jam error will occur.

Jul 18, 2007 | Brother IntelliFax-2820 Laser Fax

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