Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Kenmore Elite 596.755

Top refrigerator doesn't work, the bottom freezer doesn't. I know that there is a way to set the defrost on the controls but I don't know where the diagnostic book is. ( one door open holding up/down arrows)

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If you have frost on the back wall of the freezer section you do have a defrost problem. If there is no frost your compressor may be the problem. Check and clean the condenser in back behind a removable panel. reinstall the panel after cleaning. If you hear a hum and a click in back of the refrigerator the compressor has malfunctioned.

If the problem is in the defrost locate the timer, usually mounted near controls for temperature. A hole in that area will give access to the screw to turn the timer into defrost. It is a clutch head screw and can only be turned in a clockwise direction. Turn it SLOWLY until you hear one click. The system will be in the defrost mode. If after 30 minutes the system fails to return to the cooling mode turn the screw a little further until you hear a second click (replace timer). The system will restart in cooling. If it restarts after 18-22 minutes and defrost does not happen you problem is in the defrost heater circuit (Call for service).

Posted on Jun 03, 2008

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My GE Refrigerator doesn't work properly.


The two main causes for your problem is the control set wrong and the second one isthe defrost element has burned out... Sometime the defrost clock will go out as well.... always try to set your controls to midrange and if the bottom of the freezer compartment is cold and frosty but the refrigerator is cold ... Remove all the food and store in a backup refrigerator you can rent from an appliance rental center... Unplug your refrigerator and let it defrost for 48 hours.... In the mean time open up the doors and clean it from top to bottom. place a fresh opened box of arm and hammer baking soda in the frige side and one in the freezer side. Plug back in after completely deftosted and place a small plastic cup half filled with water on each shelf of the freezer. Close the doors and wait 8 hours... Open the freezer and check the plastic cups.... if they are all frozen great..now wait for 3 days do the test again if the bottom cup is frozen and the top shelf is not ... its time for a new defrost element or a defrost timer.

25 years service
stocktongoodrepair@gmail.com

Sep 21, 2014 | GE Refrigerators

1 Answer

Bottom freezer ice maker stopped working....arm is down, temp is set at 5, bin is empty and cleaned out...


Hello,

Take off the back panel in the freezer. 1/4" screws. Use a nut driver or ratchet and socket with an extension.
2. Behind the frost is the evaporator and the defrost heaters. One heater in the middle and one at the bottom. They are glass tubes. If you can see the bottom heater that is great. If not use a hair dryer and defrost only the very bottom to expose the lower heater only.
3. Now in the refrigerator section at the top where the controls are, take off the long plastic piece to expose the timer. The timer should be on the right hand side and have a little circle that is slotted. Get a flat screwdriver and turn that timer slowly clockwise just until it clicks and the refrigerator turns off. This will put it into defrost.
4. Now look at that heater that you exposed and see if it glows and gets hot. If it does, then the timer is bad.
5. If the heater doesn't come on then go ahead and defrost the rest of the evaporator with the hair dryer. This will take a little while. Don't poke at the evaporator!!!
6. Once totally defrosted look at both heaters. They should look like clear glass and see a silver coil running thru them. If they look discolored at all then the heaters are bad. The heaters come as a complete assembly with the defrost thermostat which clips onto the evaporator.
7. If the heaters look ok the only way to know for sure if they are bad is to check continuity with a meter on the plug at the end of their wiring harness. If you can check that then you can splice in a new defrost thermostat to solve the problem. However the best thing to do is replace the heaters and defrost thermostat . It is easy to install.
Follow these steps and this will solve your problem.

May 08, 2011 | Amana ARB220ZC Bottom Freezer Refrigerator

1 Answer

Jenn-Air Jrsd 249t top is warm... bottom freezing


Uncertain as to whether this is a "freezer at top or bottom" model? Make certain that temperature control settings are approximately at the one-half way for both the freezer and fresh food compartments. If freezer at bottom, you may have a defrost component issue (defrost thermostat or heater). If so, contact an appliance service company.

Feb 10, 2010 | Refrigerators

2 Answers

The freezer is working just fine but the refrigerator is not cold at all


CHECK THE FREEZER FAN MAKE SURE ITS RUNNING AND IF THE BACK WALL OF THE FREEZER IS FROSTED UP YOU HAVE A DEFROST PROBLEM. I ONCE FOUND SOMETHING FELL BEHIND THE BASKET SO THE DOOR DIDNT SHUT ALL THE WAY, CHECK THIS AS WELL

Jan 13, 2010 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

2 Answers

Freezer works great, but refrigeration section stopped working


Check the door seals on fridge and freezer to make sure there are NO leaks.
Try manually adjusting air flap that controls air from freezer to fridge, the flap may be frozen or the actuator that controls the flap may be faulty.

Aug 25, 2009 | Whirlpool GD5SHAX Side by Side...

1 Answer

Jenn-Air JFC2089H Bottom Freezer French Door Refrigerator. One month ago the water tap stopped working then I noticied that the top doors to refrigerator would not reliably close like they used to. Last...


The water could have been frozen in the door and melted when your fridge warmed up.


The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.



The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

How to check stuff>
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

Jul 13, 2009 | Jenn-Air JFC2089H Bottom Freezer French...

1 Answer

Kenmore elite 596 73503201 no cooling in top compartment


if the freezer is getting cold the problem is due to the cold air from the freezer not getting into the refrigerator. There are several things that can cause this problem. The coils in the freezer icing up and not defrosting properly is one of the things that can cause the refrigerator not to get cold enough. Another problem is the fan that blows the cold air from the freezer compartment into the refrigerator, not working. When the compressor is running open the refrigerator's door and push the switch that makes the light go out. You should hear the fan blowing the cold air from the freezer into the refrigerator, when this switch is pushed in. If the fan is working then you will need to find what is blocking the air flow. Iced up coils are a common problem. The icing problem can be due to a defective defrost timer or something defective in the defrost circuit. Click here for more information. Check for these problems and let me know what you have found.
REFRIGERATOR TROUBLESHOOTING
#1 Refrigerator side getting warm Freezer still cold
Evaporator fan motor not running.
Defective defrost timer. See Defrost Diagnosis Procedure
Defrost heater defective. See Defrost Diagnosis Procedure
Defrost thermostat defective. See Defrost Diagnosis Procedure
Airflow blocked from freezer compartment.
Freezer control turned to "coldest" setting blocking air flow to refrigerator side. On most refrigerator/freezers, the freezer control closes a baffle when turned to coldest setting, and this blocks off the air flow to the fresh food compartment.
Fan blade broken.
Defective door switch on older models.
Light staying on with door closed.
2 Refrigerator & freezer compartments both are getting warm
Make sure refrigerator is plugged in and has power.
Condenser fan motor on bottom under refrigerator not running.
Condenser coil clogged.
Defective defrost timer. See Defrost Diagnosis Procedure
Defective defrost heater. See Defrost Diagnosis Procedure
Defective defrost thermostat. See Defrost Diagnosis Procedure
Evaporator fan motor not running.
Cold control defective.
Compressor overload defective.
Compressor relay defective.
Light staying on with door closed.
Compressor defective.
Low on refrigerant. #3 Freezer compartment getting hot.
Defrost timer stuck in defrost cycle.(replace)
Defrost thermostat stuck.(replace)
Ice maker stuck in harvest cycle
Light staying on with door closed. 4 Ice maker not making ice
Defective inlet water valve.
Freezer temperature not cold enough. (see problem # 2 & 3 above)
Defective thermostat in ice maker.
Defective drive motor.
Water inlet tube clogged with ice.
Defective module in newer style icemaker. 5 Refrigerator sweating around door edges
Door gaskets leaking air.
Defective case heaters.
Energy saver switch not set to reduce exterior moisture
also if require more help click the link http://www.applianceaid.com/refrigerator.html please do rate the solution .thanks in advance.thank you for using fixya.

Mar 27, 2009 | Refrigerators

1 Answer

Kenmore regrigerator


Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
  • if you already checked this and think it is a different problem then let me know, i will help you figure it out. 

    Mike   

Aug 07, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Freezer freezes at top but not at bottom


  1. first make sure the fan is coming on in the freezer. if it is not working then the fan motor may be bad or obstructed.
  2. then Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
  • if you already checked this and think it is a different problem then let me know, i will help you figure it out. 
Mike  

Aug 01, 2008 | GE ZIS420NR Side by Side Refrigerator

1 Answer

Cold freezer/warm refrigerator


Same problem with Frigidaire Gallery model#GLRT182SAW5 (dated 2002 on back of case)

Vents were blocked with ice. Vents (from top compartment to lower) located behind light. You can check by poking a chopstick up the (2) holes; be careful not to hit fan blades.

Solution:

- took freezer coil cover off in back; checked that defrost heater element was working (marked and rotated the timer in the hole next to light); checked that fan working. Found ice in the vents and defrost drip area. Got it out with hair dryer.

- cleaned compressor coils in back (check fan is rotating; also tweaked some of the compressor tubing bends to make them more smooth - read somewhere about a manufacturing defect ...); blew out drip tube from defroster while down there.

- Set the freezer control to WARM and the refrig control to COLD (THIS SHOULD IMPROVE AIR FLOW FROM TOP TO BOTTOM).

- Put thermometers in top and bottom. Checked that refrigerator cycles (not running continuously). Checked that cold air is coming down from (2) vents behind light.

OK: so far, so good. Lower compartment is 40 or under. Top is under 18.

CONCLUSION: Suspect marginal design. Had problems with another similar model where defroster ice doesn't drain correctly, pools and refreezes. Leading to blocked vents as well as blocked defroster drain and similar problem including dripping water from top to bottom and warm bottom.

MAYBE KEEPING THE FREEZER CONTROL AT WARM GETS AROUND THE PROBLEM?? ANYWAY, ITS WORKING FOR ME FOR NOW !!

Nov 12, 2007 | Frigidaire Refrigerators

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