a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Typically the light is a function of the selector so as long the position of the knob is to the on position it will be on. in order for the burners to work you'll have to replace the connectors, so full current can go through them. also the self cleaning feature refers to the oven meaning you can lock it, turn it to clean and it will get so hot that the build up on the inside will get flaky and then you can clean it once it cools off. I've never seen one that work that well, but it has nothing to do with the glass there is cleaners that you can "rub" kind of like waxing a car and if you have build up on the glass or burned food you can scrape it with a razor laying flat on the glass and scrape the cleaner around will eventually it will peel off.
You may have a pilotless ignition.Check around door frames for model #plate. Also , open broiler door ,turn on oven and look inside . If you see an orange glow appear after awhile, that is the electronic igniter and you have an electronic ignition(no pilot).In this case the top burners use a spark ignition system.If you don,t hear clicking when you turn on a burner your ignition module might be bad. Easily fixed though.
You have to identify the thermocouple by the flame. Some units run sparks constantly to insure that tha flame stays lit. If you see the thermocouple bulb by the flame it is bad and needs replaced (he may have bypassed it also let me know) http://www.vikingrange.com/MEDIA_CustomProductCatalog/m10110_viking_primer_2005.pdf
It would be helpful if you have a multi meter. Sorry you are having trouble with the repair man. I hope I can talk you through this but if he has made a mess it could be 10 times more work for you. Txtooltime@aol.com
OK. I found the manual your looking at. The serial number label is located at the back left and underneath the cook-top. I am not certain if you can see it by removing the burner and tray, but if not, you can "pop the top" by grasping along the seam at the front of the unit, just above the door. DISCONNECT POWER FIRST!
And, in doing some more looking around, if you have reset the controller using the instructions from the manual (which includes disconnecting power for about an hour), then odds are pretty high it's either the temperature sensor, or the controller. The sensor is cheap, the controller more expensive, but odds are better it's the controller. Replace, or have, both replaced. You'll have essentially a new oven when you do this.
since you can smell gas, you have a gas leak. i would recomend checking and cleaning the gas valves. if you can hear sparking, that means it's just the valves. sometimes cleaning the rods will fix the problem.
The ideal thing to do, would to be to replace the elements themselves. Most heating elements for stoves are universal and can be bought at lowes stores. I found your model number specific burner elements on a supply website for 42.00 each on the 8 inch and 35.95 each on the 6 inch elements. I am almost certain, you'll find these parts at lowes or home depot much cheaper. If this doesn't help, let me know, we will try another route.