Question about Washing Machines
I had an E-13 error code on my Bosch 500 series washer. The drain pump impeller was plugged. Access the drain impeller at the bottom front right corner. Just put a pen in the hole and turn the cover. Then you need to manually drain the washer. I used a shop vac by just turning the cap until it started to leak and vacuum the water as it comes out, this takes quite a while. When you get it drained you can take the cap completely off. When I did I found a wipe in the impeller. I took it out and put it back together and the washer worked just as before. Good Luck!!
Posted on Mar 24, 2009
If im not mistaken, the E-13 error code is a drain timeout code. This means the pump has run a certian amount of time without fully draining itself. This could be anything from a clogged drainline in your home to a clogged drainline in the machine, your pump is clogged, pump is burned up, no power to the pump, bad board etc. Most of the time its either something jammed in the pump, or its burned up (from something being jammed in it). Just have to take her apart to find out for sure.
Posted on Jun 01, 2008
As with some of the other solutions to this error after unplugging from the wall and popping the cover off and unlatching the door with the "emergency" latch release I was able to drain the tub wuth my shop vac then removing the cover to the pump cleanout was able to vacuum the remaining water from the pump . I discovered several buttons and other debris in the fins of the pump, removed those and reassembled. Good as new!
Posted on Aug 10, 2009
And they Say washers dont eat socks! I opened the drain as instructed above and there was a very tattered sock in there. How did it get in there in the first place?? Anyhow removed sock and we are in business again! Thanks guys!
Posted on Feb 02, 2010
On my Bosch Nexxt 500 Series Washer, I had had a hard time making it complete the spin cycle. Sometimes I would have to rerun the spin cycle several times for it to complete. I took of the front access panel and the lower rear panel. From research I had gathered that there was a very good chance that the problem stemed from the large hose that goes from the bucket to the pump. Sure enough, there was a small hole on the outside of this tube, plus on the inside where the stopper ball is located, the seal around the ball housing had been comprimised. It had pulled away in a small area towards the back of the housing ring. This hose has a history of problems. I am in the process of getting a replacement. I know Loews and Sears Appliances carry Bosch Washers and possibly parts. This is what I have found out to this point. While you have the washer apart be sure to pull all your houses and check if they are clear. Be Also to check any inline filters on these hoses. I used an air hose to blow out my hoses. Be sure not to use too much pressure, this could compromise your hoses integrity. Also, check the rubber ring seal around the bucket. Check your manual on how to clean system, I believe page 21. One last thing, it is very important to have your washer level. I also removed my pump and cleaned it.
Posted on Jul 20, 2013
Drain hose is too long could also cause E-13 error. The installation guide indicates it's length should be approx 85inch. Obviously the power of pump is not enogh.
Posted on Aug 26, 2010
I agree with the sock eating washing machine... Good Call... Pink kid's sock with bobby pin in my drain chamber.
Not having a shop vac handy, I tilted the machine back and placed 4 2x4s in a stack under the front left corner. This allowed me to slide a shallow tub below the drain area. Partially opening the drain cover allowed the water to drain into the tub without spilling more than a 1/2 cup. Between tubfulls, re-tighten the drain cover.
Posted on Feb 07, 2013
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Posted on Jan 02, 2017
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