Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Stopping Auto Tray Selection
If you use different print materials of the same size in the trays, each tray with a different print material should have a unique paper type setting to prevent the printer from linking the trays together and mistakenly printing on the wrong paper.
From the printer's operator panel, choose the paper menu, then paper type, then select the source (ie, tray) that you want to change.
For example, if you have plain paper in tray 1 and preprinted paper in tray 2 and both are set up where size = A4 and type = Plain paper then when Tray 1 runs out it will automatically feed from Tray 2. To prevent this from happening you should change Tray 2 type = Letterhead. In this way, the printer knows that the two media types aren't identical and won't pull from that tray unless you specifically tell it to.
Posted on Mar 10, 2009
SOURCE: Printer will not print
I had the same problem and to fix it there was a blue tray I had to pull out (the tray for the photopaper). Once it was pulled out so it was about flush with grey part beside it, the printer worked again. (The photopaper tray is just above where you put the regular paper.)
Posted on Mar 26, 2009
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