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My Samsung Galaxy 3 - I5800 does not suddenly show the Wi-Fi MAC Address, due to which the phone is not able to connect to my MTNL wireless Router. After installing the Router the Wi-Fi connection worked fine for a few days & then suddenly the MAC Address of the phone disappeared after I tried to change the security settings from WEP to WPA2. How is it possible to reaquire the Wi-Fi MAC address for my phone. Any Help will be appreciated

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  • hm3fitter Oct 13, 2010

    The solution did not work as the Wi-Fi- Advanced setting panel shows MAC Address "Unavailable"

  • hm3fitter Oct 13, 2010

    The solution provided has not worked as the entry indicated under MAC Address is "Unavailable". There is no 12-digit address as suggested listed.

  • hm3fitter Oct 14, 2010

    The suggested codes did not help. Had to reset the phone to factory settings. All data was lost but Wi-Fi is up

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Getting the MAC address for nyour device can be a bit tricky. With Nokia phones and sony ericssonn phones usually you just go to the section of the phone where you find the details about the phone.
Usually this can be found in the about device section. Here is a link to all the possible samsung phones for your device dont have enough time to go through all of them so take your time to check the codes there and select that which will suit your purpose:
http://www.gleez.com/articles/did-you-know/samsung-secret-codes
Hope this solution has been helpful?

Posted on Oct 13, 2010

  • Rockme
    Rockme Oct 14, 2010

    To avoid a repeat of such a situation try locating the Wi-Fi Mac address and writing it down and also try to determine exactly what actions you performed on the phone that made the address unavailable.
    Thanks for the feed back

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Hi there,

To be able to find out the MAC address of your Samsung Galaxy phone, please do the steps below:

1. Press the Menu button, under the display on the left hand side.
2. A menu panel appears onscreen. Press Settings.
3. The phone's Settings menu appears. Press Wireless Controls.
4. From the Wi-Fi Controls Menu, press Wi-Fi Settings.
5. Press the Menu button (to the left under the display).
6. A menu pops up onscreen. Press Advanced.
7. The 12-character MAC address is listed in this menu.

There you go, you just have to add the MAC address where required in the appropriate place in the Wi-Fi router's configuration set up.

Please let me know if this helps you. Thank you for using FixYa.

Posted on Oct 13, 2010

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My question is what is the problem of my galaxy duos cant connect to a wifi?it always say obtaining ip address?pls..some give some advice


Without having more information, I would say that it is one of two things
1- you phone is not setup to use the Wi-Fi connection. meaning you don't have either the logon name and password or that the router does not have your phones mac address stored in it so that you can access the Wi-Fi

2 that usually means that while it can see the network it has no password to connect or to logon to the network. Your going to have to do some checking on your end to see what is going on with the router.

Mar 01, 2016 | Samsung Galaxy Cell Phones

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How to set up internet on Samsung Jet


Ensure that you have the appropriate network key code needed to enable you to access a secure Wi-Fi network.


If you are connecting to a secure Wi-Fi network with MAC address restrictions, you will require pre-authorisation for the router. You will need to find your Samsung Jet's MAC (Media Access Control) address. This is a 12-character code which may be needed by the network controller to enable the phone to connect. See Getting the Samsung Jet's MAC address below.


You can get to the Wi-Fi application either via the main menu or using a homescreen Wi-Fi Widget.
  1. To get to the Wi-Fi application via the main menu, press the MENU button (either on the home screen or the hexagonal button beneath)
  2. In the main menu, swipe your finger sideways to go through the menu pages until you see the Wi-Fi icon. Press to select.
  3. The Wi-Fi application opens.
  4. Alternatively, to use the Wi-Fi Widget, from standby, press the home screen. The Widget toolbar opens up.
  5. Scroll down to find the Wi-Fi Widget icon. Press the Wi-Fi Widget. The Wi-Fi Widget will pop up on the main screen.
  6. Press the Wi-Fi Widget on the main part of the display to launch the Wi-Fi application. The Wi-Fi application opens.
  7. Once in the Wi-Fi screen, press the large Wi-Fi button in the middle of the screen to turn it on. Wi-Fi is activated and the button turns blue.
  8. Press SEARCH Nearby Wi-Fi access points (APs) will appear as small circles on the display, with their names next to them.
  9. Press the circle representing the Wi-Fi Netowrk you want to connect to. An options panel appears.
  10. You can press CONNECT to connect to the network or press ADD if you want to add it to a list of preferred networks for easy access later.
  11. You are taken into a settings menu for the Wi-Fi access point. If the Wi-Fi access point requires a network key code, scroll down to the Network Key panel. Press to select.
  12. The numberpad appears. Type in the network key code and press DONE. You are returned to the previous settings screen. Press SAVE
  13. A list of connections appears. Press the back arrow button
  14. If you initially pressed CONNECT, the phone will connect to the selected Wi-Fi network and a confirmation message will appear. The display now shows the new connection, illustrated by blue dots linking the circles onscreen (Figure 15).
  15. If you initially pressed ADD, you will be returned to the Wi-Fi screen. Press the circle representing the Wi-Fi network you want to connect to. A pop up panel appears.
  16. Press CONNECT. You will be connected and the connection illustrated onscreen.
Press the back button to return to the home screen.


  1. From the home screen press MENU to enter the main menu (Figure 1).
  2. In the main menu, press INTERNET
  3. Choose which browser option you want (Home, Enter URL, Bookmarks, etc.) (Figure 18) and press to select. If you press Home you will be taken to the pre-loaded home page.
  4. If required, use the numberpad to type in an URL or scroll a list to select bookmarks. When an URL is completed press GO. Alternatively press the bookmark you wish to access. You will taken to the web page requested.



  1. Activate Wi-Fi and press SEARCH, as before.
  2. When the Wi-Fi access point you want to connect to appears on the display (Figure 8), press it to select.
  3. A pop up options panel appears (Figure 9). Press DETAILS
  4. Details of the Wi-Fi access point appear onscreen.
  5. Scroll down by dragging your finger up the screen. Towards the bottom of the settings list, DEVICE MAC appears, with a string of 12 charactesr beneath (Figure 21). Each handset has an individual MAC address, and this panel will display your Samsung Jet's unique Mac address.
Make a note of the MAC address. You will need it if you want to use the Samsung Jet's Wi-Fi to access a secure Wi-Fi network using MAC address restrictions. This can be added into the wireless router settings access list.

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How do I get the Wi-Fi signal on my pc?


I'm wondering if this is an issue with DHCP with your router.

Do you have any additional security settings enabled? MAC filtering? What kind of router do you have?

Hope this helps. Feel free to respond to this message and I'll try my best to help some more.

Sep 16, 2014 | Gateway DX Computers & Internet

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When i connect my samsung galaxy express to wi-fi my computer's wi-fi stops working


Hello Ricardo.
How are You? I Guess you need to
1- Check your wi-fi router model.
2- Check your wi-fi settings.
also please check how many devices are connected to your wi-fi at same time. because some routers can only support upto 5 device. you can check this in the settings and also routers manual.

Please let me know, once you done with it.

Regards

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Connected to wi-fi, but still says scanning and there is a lock on the signal.


that means the network you are connecting is secured. need the wireless security password from the router from which ur connecting.

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My samsung star wifi can not connect to my router


1. Tap the "Menu" button from the home screen of your Samsung Star phone.


2. Tap "Wi-Fi" and select the "ON" option.


3. Select the Wi-Fi router you want to connect to from the list available Wi-Fi networks.


4. Enter the case-sensitive password to connect to a secured network. Your phone will only prompt you to enter a password if connecting to a secured network.


5. Wait while your phone automatically connects to the Wi-Fi router.
and enjoy your wi-fi connection.

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How to install broadband to android tablet pc?


Share 01 Feb
2011 How to configure IP address of wi-fi connection on a Android Phone (Samsung Galaxy Tab) Posted in: Gadgets Tagged Under: Android, Galaxy, Samsung, Tab 7 Comments samsung_galaxy_tab-small-1.png
By default Androids phones (including Samsung Galaxy Tab) are set to automatically configure IP address, Gateway, Netmask and DNS address of wi-fi network.
But if you want to manually assign IP address, Gateway, Netmask and DNS address of wi-fi, here is how you can do. Method below is described for Samsung Galaxy Tab, but it will work for all Android phones.
  1. On Home screen, press Menu key.
    1.png
  2. Tap Settings
    2.png
  3. Tap Wireless and network.
    3.png
  4. Tap Wi-Fi Settings.
    4.png
  5. Press Menu key again.
    5.png
  6. Tap Advanced.
    6.png
  7. Enable "Use Static IP".
    7.png
After you have enabled "Use Static IP", you will be able to manually assign and configure IP address, Gateway, Netmask and DNS address of wi-fi network.

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1 Answer

Samsung Galaxy GT-I9000 keeps trying to obtain ip address from home wifi but does not connect, but at work it connects to work wifi with no problems. Work is using a WEP encryption but my home is using WPA...


  • Go into settings
  • Wireless and settings
  • Wi-Fi settings
  • Click on the menu botton and select advanced
  • Select use static IP
  • IP address would be a random IP address from your wireless router
  • Gateway would be the gateway address from your wireless router
  • The netmask is your subnet mask address
  • The 2 DNS addresses are your Default Ip address from your own router and wireless switch
  • If you have issues copy the details from the Ipconfig /all command from Dos

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Please try these instructions:
Wireless router side
  • 1. Set wireless mode to B-G Mixed
  • 2. Standard Channel = 8
  • 3. Encryption - TKIP

Phone side
  • 1. Delete the configured wireless connection/s if you already have one.
  • 2. Enable wi-fi but do not perform search at the moment
  • 3. Now open the browser and select settings then browser profiles press search for wi-fi.
  • 4. Select the connection that you want to connect to then type the details and match the settings on the router.
  • 5. Auth type = WPA, encryption = TKIP, network key = router pre-shared key, protocol = HTTP, Home URL = address of modem (you can change it later if everything is already working), leave proxy blank, linger = default, adhoc = off, no need to do advance settings.
  • 6. Save the settings and do not connect yet.
  • 7. Exit the browser and go to Wi-Fi and select the connection that you have just configured and select details.
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  • 9. Now, try to browse the internet but you must set first the connection you've just configured as default connection.


That's it. I hope that this helps. This applies only to personal wireless network.

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1 Answer

I want to connect my phone to the wi fi on my pc but it will not connect because I have a mac filter. Now I can't find the set up cd to the belin router which gives me the address to go to on the web to...


You dont need the disc for that.
you will need to open the set up interface of the router and there you can change the wireless settings of the router. all you need to do is , you can disable the wireless MAC filter or add the wireless MAC address of the phone.
Click Here for more info on how to open the set up page of the router and change the settings

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