How can I reset the password to default on a Talkswitch 9133i phone?

Talkswitch Support is here... http://www.fortivoice.com/support/talkswitch-support.html

The problem would seem like the phone is not finding the TalkSwitch system, or the configuration file for the phone does not exist. There are usually only 3 things that can cause this issue to occur:

1. Verify that the IP address for the TFTP Server, this must be your current public IP address. This can be found in the phone's menu under Networking -> TFTP Server -> Primary TFTP Server

2. Ensure that port 69 is open in the firewall at the TalkSwitch's side. Run the TS firewall test to confirm that it passes.

3. Confirm that you have the correct MAC address entered in for the Extension in the TalkSwitch software

Try restarting the system. I did this, and it worked.

It's part of the phone system, it's software. Find out who controls the phone system and get your name on it.

Log into your TalkSwitch Management Software.
Go to Telephone Lines.
Under each incoming line make sure that Caller ID is checked.
Click File> Save
Hopefully this will fix it for you.

Call Talkswitch, they will offer a swap for another system and bill you $500 to do so. This happened to me twice. First swap was $250. A year later it is now $500. I was told this increase was due the end of the system life and a shortage on parts. My system is just about 4 years old. My next system will have telephone line surge supperssors inline with the telephone lines.

Log into your TalkSwitch Management Software.
Go to Telephone Lines.
Under each incoming line make sure that Caller ID is checked.
Click File> Save
Hopefully this will fix it for you.

Provided you still have access with the Management Software.
Click on Tools>Defaults>Entire Configuration and follow the prompts.

If you cannot log in to the device because you do not know the password follow the steps located on this page. Voxilla Solutions

Start by looking at the system. It's pretty tough to miss the two jacks labeled MUSIC and PA.

They take a 1/8" (3.5mm) mono jack, so you can come out of your MOH device with an RCA to 1/8" or 1/8" to 1/8" cord. Your local Rat Shack should have the cables.

Carl

Sorry to have to ask all these questions, but they are necessary to try to help figure out what is going on. I need to know what TalkSwitch system model you are using and what version of software it is running. A system serial number is required if I need to contact my distributor. If you could provide the current configuration file on the system, that may help as well.

I am an authorized TalkSwitch Partner and will try to assist you.