ServerRAID-6i Logical drv =1, Others=0 Firmware7.12.13,Status OK Warning:1 Logical drive(s) Offline Warning:1 Online drive(s) defunct

When you restored to factory setting you have reset the RAID configuration & probably lost all the data

Well.. I'm SAD to inform you..your drive has encountered a serious error.

There's a couple of options..none of which you will like.

Drives (SMART) report errors, but sadly don't fix anything. Once a bad-sector has been encountered, its usually an indication of major failure (google/39% of all drives w/bad sectors major failure..etc)

Your options.. Is your data super important--if so, STOP using the drive, send it to a DRC (Data recovery Center), expect to spend $600-1k for the data.

If you've backedup, good news-- drives are cheap.. buy another, plus your drive into tthe 2nd slot, copy off what you can..

the drive itself is having a major failure (meaning it cannot relocate the bad sectors any longer, hence the smart failure)-- meaning-- drives "TRY" to relocate (when they detect failures, they'll move the data else where, mark the bad area, and use a new spot)... Your drive has probably done that.. ALOT. And now... it's gone critical.

BEST solution for you, to save $$ and time.. but a drive ($80-150 bucks)... install your os... put the other drive on the other cable, copy off what you can..and call it a day.

A DRC won't do much more to be honest... if its SUPER critical, contact www.deepspar.com and see if they will recommend you to a DRC locally to you, or do it them selves...again $$$

try the status setting on your end and see what it says should be on upper left pull down menu should say online but might be one of the others as well

if that does not solve it uninstall skype

download newer version

re install

log in and give it a whirl

It looks like you have two arrays here. The first one being a mirrored RAID array and has only one disk. This means that the other disk has failed in some sort. This does not mean that the drive is bad, just the RAID failed for some reason. You will need to rebuild the RAID if you want to maintain the same level of redundancy.

You can just attempt a rebuild the RAID to the same drives but if this fails you will want to replace the bad drive. In order to do this you will need to make sure you can tell which drive is which. You do not want to mirror the bad drive to the good one.

If attempting a rebuild to the existing drive does not work or is not an option (because the failed drive could really be bad), you will need to determine which physical drive needs to be replaced. You may be able to hot-swap the drive but if you can power things down, that is always safest. Once the new drive is installed, you can rebuild to it and all should be well after that.

This may due to HDD ID is conflict with external tape drive. Check and change the tape drive ID will solve your problem.

Download IBM ServeRaid , this software will allow you to see whats going on and correct issues

I"t says one logical drive is offline and two physical drives are defunct."


sounds like RAID. Try booting up off of one drive. If there is no OS, try keeping one drive in the drive bay and see if you get a orange light then. like dereknewland said, could be the backplane.

Hi Nick ,

As of now you can Select "F2" to accept data loss and re-enable logical drive. This Load OS Normally .
It seems that one of the HDD in the RAID 5 has failed , Did you notice any LED indications like red or amber on the HDDs ?? if so get that hdd replaced . Make sure the Failed HDD is replaced .
You can run the Array Diagnostic Utility from HP System tools to check the Failed Drives and also frimware version of the controller . If the frimware is not latest Update it from HP website. DL380 G4 should have Smart Array 6i controller .

Hope This was Helpful
cheers :)