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Run the PQ troubleshooting diagnostic. See if the black is printing. If not, run the Disable Cartridge check. This will allow you print with only one cartridge in the printer. Take out all the cartridges. Put the black in another slot and put the cyan in the black slot(the top). Print the config page. If the black is printing, is the cyan printing. If black isn't printing the cartridge is bad. If black is printing and cyan isn't something is wrong with the printer. If they are both printing put them back in the correct locations along with the other two colors. It isn't the printer.
please just your have refling black cartriaged ? If yes
then again refling cartries black and add printer.
and you go printer page and select to B&W and ok select and
other no result in black print then you parchase a new black only
cartries and use.
Yes, this printer has fixed printheads and must have ink in each color to prevent damage to the printheads. Even when printing black only each color is spit in the servicing area to keep the printhead unclogged.
Regards, Bob Headrick, Microsoft MVP Printing/Imaging
No, in general all current inkjet printers require the installation of a color cartridge even if you want only black printing.
(If you had an old cartridge "Empty", you might be able to purchase a resetter (Epson) and set you printer to print in black only.)
You can, set up your computer to print in black only by selecting Mono printout in your print set-up.
There are a few Canon printers (Older) that used to print in Black or Color only printing....but no longer available......
You go into your control panel and select properties, select reset ink counter and tell it you have a new color cartridge. It won't know you lied. When you choose gray scale printing it uses the colors to create black just to extend the life of your black cartridge.