Question about Fuji FinePix S5000 Digital Camera

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S5000 ccd replacement

Poolse Good day to you
Re the factory recall for defective ccd on the S5000. Can you tell me if my camera, S/No. 3HM00485 is included in this recall for repair?
John

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  • mortman Jun 05, 2008

    I Have 2 x Finepix S5000 camera's

    Camera 1 Serial No 3GL12147 with a Green & Puple LCD Screen and veiw-finder and not able to take pictures, only in Distorted Green/Purple Lines.

    Camera 2 Serial No 33L01757 with Plalin White Screen and veiw-finder and not able to take pictures ony Plain white. are these camera's covered by Fuji Free recall repairs as they have asked me fo £80.00 each to repair

    them which being an OAP find it impossible to pay any help would be greatly appreaciated

  • John Hill Jun 11, 2008

    The comment above addresses cameras other than the S5000.

    What S.Nos. are relevant for the S5000?

    Anybody know?

    Thanks for the info anyway

    John Hill

  • John Hill Sep 04, 2008

    Thanks to 1Joester2 for your latest comment re the repair of the defective ccd on S5000.

    I had the camera repaired but they would not do it for free, they say that model was not part of the recall.

    Something fishy was that the final cost was half of the original quote.

    Fuji have been no help either so I'm disillusioned by Fuji's lack of service info.

    Thanks for your help anyway.



    John Hill

  • Anonymous Apr 07, 2009

    The view is distorted anywhere from black, gray and white or like a neon green. At times I've seen lines too. If I snap the picture it is also distorted. The serial # is 34A2....I've had my camera for about 4 years.

    Fuji FinePix S5000, I've been very happy with my digital camera till now.

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You need ot send it back to the address in this articale and they will fix for free. It is the same problem with mine. You can also call and they will tell you this, Hope this helps you.

Service Advisory to Owners of
the FinePix A303, F410, and
F700 Digital Cameras
S5000 ccd replacement - spacer.gif spacer.gif spacer.gif spacer.gif spacer.gif Thank you for your patronage of Fujifilm FinePix digital cameras.

FUJI PHOTO FILM U.S.A., INC. announces that some of the FinePix A303, F410, and F700 digital camera models may develop a problem with the CCD imaging sensor. However, the problem affects a limited number of units and may not occur in all cameras.

The symptoms are captured images that appear completely black, have a purplish cast or multi- colored distortions. These symptoms would be seen on the camera LCD monitor when the camera is in the shooting mode or during playback. A limited number of these models will have these problems. The following list of serial numbers and model names may be affected:

Model Serial Number Range FinePix A303 3JA4****∼3JA5**** FinePix F410 32A1**** 32A6****∼32A7**** 32A9**** FinePix F700 33A0**** 34A1****
Serial numbers are found on the bottom of the cameras

If your camera serial number is on the list and experiences the symptoms described above and have no other additional damage/malfunction, FUJI PHOTO FILM U.S.A., INC. will repair your camera at no charge, even if your standard one-year limited warranty has expired. If your camera is beyond the standard one year, limited warranty period, you will receive a written estimate for any additional damages or malfunctions not listed in this Service Advisory.

This announcement is issued by FUJI PHOTO FILM U.S.A., INC. and is limited to only those Fujifilm products imported to the U.S.A. by FUJI PHOTO FILM U.S.A., INC. and sold by FUJI PHOTO FILM U.S.A., INC. to authorized dealers.

IF SERVICE IS NEEDED:
Package the camera carefully using ample padded material to prevent damage in transit. Include your name, address and phone number with the shipment as well as a general description of the problem. Keep a record of the camera's serial number and shipment tracking number. Ship your camera to the Fuji Service Center noted below:

Fuji Photo Film U.S.A., Inc.
1100 King George Post Rd.
Edison, NJ 08837
Attn: Camera Repair Dept./CCD Advisory

Posted on Jun 11, 2008

  • scciofla Jun 13, 2008

    It does not matter if your S/N is not listed. If the CCD imaging sensor is bad they would fix it for free. I called and that's what they told me. From what I understand this is a defect that all camera companies fix for free.

    You must call the Fuji company direct. Others cannot fix for free.

    I did have the phone # but can't seem to put my hand on it. Call a buisness that is atherized to fix and ask them for the Fuji Company Phone # and speek with them.

    You also must mail the camera to them with a repair form. The address is in my last post and you can get the repair form from there web page. Good luck to you. If I can help anymore just reply again.

    Yours truly

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  • Joe Scott
    Joe Scott Sep 04, 2008

    I forgot to add that mine was not listed, but repaired anyways as a warranty repair. Just be nice when speaking with them and don't accept "No."

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dear sorry to tell u but ur FUJI S5000 have a CCD HR failure which is due to the manufacturing fault in these CCD'd thats y fuji now adays stopped working on these CCD's and got tons of recalls for that it occurs after 4 to 5 years of use and this fault was present in all cameras manufactured between 2002-2005 , the ccd offcourse u can check with fuji try hard to get it replaced free of charge other wise consider buying a new one it is not that much expensive there new model as compared in those days it is around 250-300 $ a better version of this , pls vote me generously if u think i helped u

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Send it to the Fujifilm camera repair center. The S5000 has a known issue with bad CCD sensors... Unless you want to do it yourself.

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Correct email address for Fuji help.


hi

you can get fuji contact info from here contact fuji



riz.

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Yes, there was a "recall".
Although the wording "recall" is not correct; they offered a free ccd replacement for the affected cameras.
The customer had to initiate the process.
Please do a bit of research on Google and you will find it.
Also have a look at www.s5000.net

Unfortunately you received the "Standard Answer" from Fuji.

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Pink background


Some symptoms of a defective CCD include distorted images or abnormal colors, scratchy purple lines, blank or black pictures, and/or black videos with good sound being recorded on the camera's flash card.

A CCD problem would explain the lines on your pictures and the lines on the LCD (since the CCD is used to feed the live image). CCD (Charge Coupled Device) is one of the two main types of image sensors used in digital cameras.

When a picture is taken, the CCD is struck by light coming through the camera's lens. Each of the thousands or millions of tiny pixels that make up the CCD convert this light into electrons. The number of electrons, usually described as the pixel's accumulated charge, is measured, then converted to a digital value. This last step occurs outside the CCD, in a camera component called an analog-to-digital converter.

In order to correct this issue, the repair facility needs to replace the CCD. This is not something you may do on your own; check this article for additional details:Bad CCDs. This, isn't a good new, but hope helps to solve it.


Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using FixYa, have a nice day.

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