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Just brought a new computer using Windows Vista. I would like to use the scanner I used with my old computer which is a Astra 3400 using version 3.7. I loaded the CD and the computer accepted it. When I try to use the scanner, the computer can't find it even though the Presto/Vista Shuttle icons show on the desktop. Help. Grandma Hats

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You'll need new drivers..get them from the Astra support site..

Posted on Jun 01, 2008

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I am trying to install the HP Scanjet G 3010 and I keep getting an error message: Instant Error 2738 and the download stops. I bought this scanner on 02-19-2008 and am just now trying to download the...


Try this one , connect the scanner to your computer and restart it then a fonund new hardware wizard will come that will ask you to install software of rthat scanner which is detected as a new device attach to your computer , then just put the setup CD for your scanner and let the wizard install it automatically for you..

Hope that helps............

Aug 09, 2008 | HP Printers & Copiers

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Hp psc 1215 wont scan with vista


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Introduction Some products do not have full scan functionality in Windows Vista. This is because full-featured Vista drivers are not available for all products, especially older products. However, the Windows Vista operating system installed on your computer includes a basic print driver. This driver allows you to scan an original and save it as an image using workaround methods. You cannot use the advanced scanning features that you might have used with your product before you installed Microsoft Windows Vista. Scanning an original and saving it as an image Follow these steps to scan an original document, and then save it as an image. Step one: Load the original Follow these instructions to load the original in the product.
  1. Raise the top cover of the product.
  2. Place your original print-side down on the glass.
    NOTE: The engraved diagram next to the scanner glass shows exactly where to place the document (usually on the right-front corner or the left-front corner).
  3. Close the scanner lid.
Step two: Workarounds for scanning an original and saving it to the computer Select one of the following three workaround methods to scan an original and save it as an image. Method one: Scan with Windows Photo Gallery
  1. Click the Windows (c01319360.gif ) icon.
  2. Click Programs .
  3. Click Windows Photo Gallery . The program opens in a new window.
  4. Click File , and then click Import from Camera or Scanner .
  5. Click Import .
  6. Click Scan .
Method two: Scan with Windows Fax and Scanning
NOTE: This feature and the following instructions work only with Vista Ultimate, Vista Business, and Vista Enterprise versions of Windows.
  1. Click the Windows (c01319360.gif ) icon.
  2. Click Programs .
  3. Click Windows Fax and Scan . The program opens in a new window.
  4. Click New Scan .
  5. Click File , and then click Scan .
Method three: Scan using Paint
  1. Click the Windows (c01319360.gif ) icon.
  2. Click Programs .
  3. Click Accessories .
  4. Click Paint . The program opens in a new window.
  5. On the Paint toolbar, click File , and then click From Scanner or Camera .
  6. Click Scan .

Nov 30, 2008 | HP PSC 1215 All-In-One InkJet Printer

1 Answer

My new Dell laptop won't accept my old BenQ flatbed scanner Model no. 6678-9BU.


Many scanners are not compatible with new windows versions, probably the scanner does not work on Vista.
You need to find, download and install the driver for your scanner, if you have the original disk, try using athe disk.

Here is direct link to download . Register with the website first(Create a new account), then download from here:6678 driver (Benq)


If the disk does not install, or you find no drivers, that means the scanner is not compatible with your new system.

Oct 10, 2008 | BenQ Printers & Copiers

1 Answer

I need drivers for a umax astra 4450 that works in vista 64.


UMAX does not support Windows Vista for this scanner.

Seems they are not planning to either. They'd prefer you just get a new scanner.

Jun 19, 2008 | Umax Printers & Copiers

1 Answer

I recently change my computer for Window Vista, I have a scanner, Umax Astra 3400,which i don't use very often,but I would like to know why I cannot operate it with Window Vista. Used to have Window...


Sadly, you won't be able to use that device on Vista. The latest drivers available for that device is for Windows XP.

I've researched it, and all I can find are the drivers up to XP.

-Ernest

Apr 28, 2008 | Printers & Copiers

16 Answers

HP PSC 1200 won't scan with VISTA


Use windows photo gallery....file/import photo from scanner or camera

Nov 14, 2007 | HP PSC 1210 All-In-One InkJet Printer

8 Answers

Updated to Windows Vista and now the Dell 922 AIO scanner won't work


For windows Vista; it is imperative to run the Vista patch which can be found on the Dell website (Downloads and drivers).
Make sure that you run the patch, after removing the printer USB cable from the computer. Restart the computer as the patch suggests and then install the Vista specific drivers, which also need to be downloaded from Dell Website.
Again, do not connect the printer unless the installation software asks you to.
For scanner issues, those who are unable to get anything scanned to their computer, and are able to print, it is essentialy a Firewall/Anti-virus issue. You can check that out by trying to scan using an application such as MSPaint (Start> type 'mspaint' > hit enter).

Nov 01, 2007 | Dell 922 All-In-One InkJet Printer

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