Question about Nikon Coolpix 5700 Digital Camera

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Correct email address for Fuji help.

I need tyo establish if the Fuji S5000 of mine is covered by the factory recall for the defective ccd.

Serial No 3HM00485

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  • John Hill May 11, 2010

    Dear FixYa team, I am impressed by your response to my query re my FUJI S5000 problem with the ccd. However the camera model you refer to in your letter is the Nikon Coolpix 5700. This is not the S5000 therefore I would like you to correct your records.

    If you can confirm this I will then sign up for your assistance and hope that you can confirm that this camera is part of the recall from FUJI to replace defective ccd's

    The camera is now being repaired (at great cost) , but if I can confirm that the camera is included in the recall by FUJI for defective ccd's then I can claim the cost of repair back from the service centre.

    S No. for the S5000 is 3HM00485

    Best regards



    John Hill

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Hi

you can get fuji contact info from here contact fuji



riz.

Posted on Jun 02, 2008

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1 Answer

Fuji finepix s5000 digital camera


Your CCD sensor has failed. Common digital problem that uses Sony sourced CCD chips. Proffesional factory replacement of CCD is only fix or buy another physicaly damaged unit and swap CCD boards. Not hard but intricate and time consuming.

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You need ot send it back to the address in this articale and they will fix for free. It is the same problem with mine. You can also call and they will tell you this, Hope this helps you.

Service Advisory to Owners of
the FinePix A303, F410, and
F700 Digital Cameras
spacer.gif spacer.gif spacer.gif spacer.gif spacer.gif spacer.gif Thank you for your patronage of Fujifilm FinePix digital cameras.

FUJI PHOTO FILM U.S.A., INC. announces that some of the FinePix A303, F410, and F700 digital camera models may develop a problem with the CCD imaging sensor. However, the problem affects a limited number of units and may not occur in all cameras.

The symptoms are captured images that appear completely black, have a purplish cast or multi- colored distortions. These symptoms would be seen on the camera LCD monitor when the camera is in the shooting mode or during playback. A limited number of these models will have these problems. The following list of serial numbers and model names may be affected:

Model Serial Number Range FinePix A303 3JA4****∼3JA5**** FinePix F410 32A1**** 32A6****∼32A7**** 32A9**** FinePix F700 33A0**** 34A1****
Serial numbers are found on the bottom of the cameras

If your camera serial number is on the list and experiences the symptoms described above and have no other additional damage/malfunction, FUJI PHOTO FILM U.S.A., INC. will repair your camera at no charge, even if your standard one-year limited warranty has expired. If your camera is beyond the standard one year, limited warranty period, you will receive a written estimate for any additional damages or malfunctions not listed in this Service Advisory.

This announcement is issued by FUJI PHOTO FILM U.S.A., INC. and is limited to only those Fujifilm products imported to the U.S.A. by FUJI PHOTO FILM U.S.A., INC. and sold by FUJI PHOTO FILM U.S.A., INC. to authorized dealers.

IF SERVICE IS NEEDED:
Package the camera carefully using ample padded material to prevent damage in transit. Include your name, address and phone number with the shipment as well as a general description of the problem. Keep a record of the camera's serial number and shipment tracking number. Ship your camera to the Fuji Service Center noted below:

Fuji Photo Film U.S.A., Inc.
1100 King George Post Rd.
Edison, NJ 08837
Attn: Camera Repair Dept./CCD Advisory

Jun 01, 2008 | Fuji FinePix S5000 Digital Camera

1 Answer

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Yes, there was a "recall".
Although the wording "recall" is not correct; they offered a free ccd replacement for the affected cameras.
The customer had to initiate the process.
Please do a bit of research on Google and you will find it.
Also have a look at www.s5000.net

Unfortunately you received the "Standard Answer" from Fuji.

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4/22/08 http://forums.dvdoctor.net/showthread.php?t=35915 I found many sites with this information. I've already received email that my camera is being worked on. Give them a call.

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It affected the ccd-sensor of many cameras.
It does depend on the serial number of your camera.
Email them and give them your camera details.
You might get it repaired.
They do not sell any ! spares .

Try them

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This is a CCD sensor problem ( see enclosed image ) ; has to be replaced. Contact Fuji agent in your area because this problem on this model is repaired under warranty ( the manufacturer has installed a faulty sensor when the camera was manufactured ).e159388.jpg

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Defective ccd imager!! company will replace this ccd imager free of charge. Year 2002 up to 2005 released unit has a factry defect ccd imager. the company recalled these unit and replaced with a stronger version of ccd imager. check it out.

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Defective ccd imager!! company will replace this ccd imager free of charge. Year 2002 up to 2005 released unit has a factry defect ccd imager. the company recalled these unit and replaced with a stronger version of ccd imager( they are still doing it). check it out.

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Defective ccd imager!! company will replace this ccd imager free of charge. Year 2002 up to 2005 released unit has a factry defect ccd imager. the company recalled these unit and replaced with a stronger version of ccd imager( they are still doing it). check it out.

Jul 28, 2006 | Fuji FinePix S5000 Digital Camera

1 Answer

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Defective ccd imager!! company will replace this ccd imager free of charge. Year 2002 up to 2005 released unit has a factry defect ccd imager. the company recalled these unit and replaced with a stronger version of ccd imager( they are still doing it). check it out.

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