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Zune I wanted to know how can I get a Zune taken a look at look at that was purchased from store.

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  • Anonymous Dec 10, 2008

    i have a problem with my 8gb zune (black) when i downloaded the zune software it told me to upgrade my zune to 3.1 when it was 2.3 and i did that now its saying on my computer that my device has malfunctioned and it wont show up on the zune software now what should i do please email me at Hot_pimp429@yahoo.com please i dont want to buy a new zune thank you

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Hi ninasky,

You should take the Zune into your local Best Buy™ store with your receipt. The Geek Squad® agents there can evaluate whether or not the item is in need of repair and help get it sent out to a service center if needed.

Best regards,
Ken
"Go Ahead. Use Us."

Posted on Jun 02, 2008

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Hey ninasky,

If your Zune is currently defective or in need of repairs, there are a couple of things that you can do to obtain service:

First of all, you may always contact the manufacturer directly for assistance. Many manufacturers are able to provide over-the-phone troubleshooting and diagnostics free of charge while you are covered by the manufacturer's warranty, but may request payment for these services if you are outside of this coverage. To contact Microsoft, you may either call 877-GET-ZUNE (877-438-9863) or visit http://www.zune.net/en-US/support if you prefer an online, self-service option. This website also has a direct link to Microsoft's Knowledge Base, which has tips, tricks and solutions to many common problems with Microsoft products.

Second, you may always contact your local Microsoft-authorized repair facility to obtain an on-site diagnostic. You can even speak with a Geek Squad® agent at your local Best Buy™ store for more information, as we are generally able to provide repairs for most products we carry. Please keep in mind however, that to obtain any kind of service under the manufacturer's warranty or third-party coverage (like a Best Buy Performance Service Plan, or "PSP" for short), you would need to provide either a copy of your original store receipt or PSP brochure.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jun 02, 2008

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Posted on Jan 02, 2017

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1 Answer

I want to buy a zune dock for my zune 30gb (model 1090) but I don't know which one I can purchase? Also, if I do use a dock, is it similar to an ipod dock where it charges the zune as well? And, if I want...


I would recommend this dock: http://www.amazon.com/Zune-Home-AV-Pack-v2/dp/B000VWOKQM/ref=sr_1_2?ie=UTF8&qid=1301788437&sr=8-2 It charges your zune, and displays it on the TV at the same time. It can do wireless sync, if your zune supports it but if it does not, you would have to unplug the dock cable from the AC adapter, and plug it into your computer. The zune remains on the dock the entire time. I have this dock, and it works great.

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Tip

How to Downloading Songs and Videos Using Zune Software


<p><span>For Download and install free Zune software from the Microsoft website. The Zune software is compatible with Windows 7, Vista and XP operating systems.</span><br /> <p><span> </span><br /> <p><span>These are some useful tips to tell you about the downloading this software:</span><br /> <p><span> </span><br /> <p><span>1. Select the Zune icon on your desktop for open the software. Then click on "Create New Account" The software will walk you through creating an account, with using your information, window you are using, Live email address or creating a new one and source of payment.</span><br /> <p><span> </span><br /> <p><span>2. Now click on "Marketplace" button to access the store. Then click "Music" to navigate to the available songs for download. Browse the Zune Marketplace for the songs and albums you wish to download, and select "Buy" button to purchase the item you wish to purchase. In the case that you don't have enough Microsoft Points on your account, select "Buy Points" then points added to your account using the payment source that you choose during the account creation process.</span><br /> <p><span> </span><br /> <p><span>3. The "Buy" button from the checkout screen to confirm you purchase. Songs purchased will be automatically downloaded to the Zune software library. The download progress can check by clicking the "Downloads" link.</span><br /> <p><span><span> </span></span><br /> <p><span>4. Finally connect your Zune and Computer using the USB cable. The Zune software will synchronize the device will transfer all downloaded music files to the Zune for playback.</span><br />

on Dec 24, 2010 | Computers & Internet

1 Answer

How to download music on to it


Hello,

follow the steps below:

  1. Put a CD of your favorite music into your computer, and then open your Zune player. Click on the music that you want to copy.
  2. Click on the "Rip" button, and then save your music with any of the following file extensions: .wma, .wmv, .mp3, .jpg, .mp4, .m4v, .m4a, .m4b or .mov. The ability to play music in all of these formats is one of the features that make Zune such a superior digital player.
  3. Plug your Zune player into your computer using a USB cable, and then the Zune software will automatically import all of your selected music into the player. Set the "Sync" option to "Default" so that all the music in your directory will install in your Zune player whenever you plug it into your computer.
  4. Purchase music online by either buying each song individually (usually for about 99 cents a song) or buying a membership to a website where you get unlimited downloads. You automatically get a membership to Zune Marketplace when you purchase Zune, and you can get unlimited downloads there.
I hope the above steps will help to solve your problem.

Good luck

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2 Answers

Where a can get the manual and the cd to install in my pc?


to get the manual & cd, please contact your store from where you purchased your microsoft mp3 player. 

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1 Answer

Connecting a Zune MP3 to the HT-X50


Get an Aux cable(about $10) and connect it to your Zune player and to Aux 1 on your Sound system. Make sure you change your function to Aux 1. Do not connect USB or anything else. That's working for me.

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Can't down load or remove items from my zune


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Can't get my Zune software to forget my device


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Deleting musuc and videos


Here is the link to download a manual on pdf http://www.zune.net/en-us/support/resources/downloadmanuals.htm Hope this is of help.

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