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Primera Bravo CD Duplicator/Printer My printer was working fine until we changed the ink cartridges. Now my ink light keeps flashing and when I press it to reset the robotic arm slams hard into the side. I have been all through the internet checking troubleshooting methods and have cleaned sensors and the tinted "road map" tape thing that runs along behind the cartridges but nothing works. I have been able to clear the blinking ink light a couple times but when ever that happens the power light starts blinking on and off. I have also tried putting the old ink cartridges back in since the machine was working with them but no luck. I am so frustrated!!

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  • aparemore Oct 13, 2010

    I bought the new cartridges from a very reputable source and paid alot of money for them. How can it be possible that they destroyed my printer?

  • aparemore Oct 14, 2010

    I only have 2 buttons on the top of the printer. I have an ink button and a power button. I tried using your method using the ink button as the "resume" button but it didn't work.

  • aparemore Oct 14, 2010

    wow, that would really ****. How much is "expensive" to replace the mainboard?

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HI! Have you tried unplugging the unit from power source then pressing the power button for 15secs.? This may work for this will reset the system and can get your machine work normally again. After 15secs. plug the machine to power source, turn it on and see how it goes. Hope this helps and thank you for using FIxYa!

Posted on Oct 14, 2010

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Hello,

I will advice you Press and hold the "Resume" button on the printer. Press and hold the "Power" button while holding down "Resume."
Release the "Resume" button. Press "Resume" twice. The indicator light will turn amber followed by green.
Release the "Power" button. Press the "Resume" button four times.
Press the "Power" button. The printer is now reset, and your printer should work fine.

Take care.

Posted on Oct 13, 2010

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In this unit the printing head is in the cartridge - the printer behaves badly because it no longer communicate with it.
This has happened because one of the new cartridges has been defective - most likely it was a counterfeit (or chinese) one - it has caused damage to the processor of the printer. The only way to fix that is to replace the mainboard of the printer and that will be expensive.

Posted on Oct 13, 2010

  • Azrael SRL Oct 14, 2010

    Because even the most reputable source tries to get its supplies at the smallest price possible , to maximize the profits. Small price = low quality = much greater chance for a defective product.
    But in all of that i assumed the cartridge was installed correctly.

  • Azrael SRL Oct 14, 2010

    Depending on the exact model of your printer, from whom you get it and its status - between $250 and $800.

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