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Re: pictures are green
Some ink delivery vesseles could be jamed
try to clean the cartige holder with a glass cleaning solution pour so the liquid makes its way and open the jamed tiny tubes which delivers the ink then dry it with a piece of cloth
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We need to isolated the problem on what cause ink cartridge not print in color. When even you installed new cartridges, It is necessary to run the print nozzle to clean the print head. Also, please try to clean the print head manually by removing all the ink cartridges and rub the print head into a white paper with alcohol until ink flows and then return it back and run the print nozzle for 2 times.
Then try to print again.
If it does not help you, please let me know to give you more help.
Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699 Thanks
have you attempted printing directly on the printer via. pictbridge orthe inbuild card reader? this does sound like a problem with the printhead, or connection to it... try taking the print head out andreplacing it, it would need to be re-calibrated again when you do this,but if there is a connection issue this would most likely solve it. its possible also that the feed through for one colour of ink isslightly clogged or not drawing ink correctly (sounds like yellow)-this would mean that its not able to restock its yellow pallet quicklyenough while printing. you could attempt to clean it out yourself, orif its under warranty, see if they will replace your print head for you
Do not try to clean print head again and again, it consumes too much of ink.
Try reseting print head and then calibrate it.
after then check nozzles and align prinhead.
Now u can try cleaning printhead last time.
If it does not fix your issue , your printer needs to be replaced (In case printhead has already replaced within 30 days)
image quality occuring after long period of inactivity of the printer oftenis caused by inks drying up or clogging either the nozzle or the channels of your printhead. to prevent this from happeniong, i suggest you do the maintenance first: deep clean and calibrate the printhead before you start using it if you havent used it for quite a while. you might be experiencing a printhead problem if the printer is printing predominantly in one color. you should try to visit thsi helpful website. the link ive provided below: