Question about Dell 922 All-In-One InkJet Printer

1 Answer

Printer power on. turned off to change cartridges. turned back on wouldnt print or copy. unplugged power and usb cable to allow printer to reset. plugged back in per instructions, get blinking green light on power button. no paper jam, plenty paper.what you suggest?

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  • Master
  • 386 Answers

Hi Good day!! Please try to restart your printer spooler..

1. Click "Start"
2. Click "Settings"
3. Click "Control panel"
4. Click "Administrative tools"
5. Click "Services" you should be on services box now.
6. Find "printer spooler" after that click stop and then re enable it. hope your printer works now...

Posted on Oct 13, 2010

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0xc19a0035


The ink system failure is a pain to troubleshoot. It could mean that the ink cartridges are not communicating with the print head, the print head is bad or the entire printer needs service.

Try resetting the printer to clear the error from memory:
First with the printer on, unplug the USB cable (if using one) from the printer (and the computer).. Then remove all of the ink cartridges from the printer (lift the scanner unit as if to change the ink). Wait for the printer to indicate "Insert ink cartridge). Then unplug the power cord from the back of the printer. (Note: do not turn off the printer just disconnect the power cord.) I also disconnect the power cord from the outlet and the power adapter (this resets the adapter). Wait 60 seconds or longer. Then reconnect the power cord to the printer, the adapter and then the outlet. Turn on the printer if it doesn't turn on on its own. Reinsert the ink cartridges and close the printer. Print a calibration page if prompted to do so. Finally reconnect the USB cable. Try printing again.

If the message repeats, the unit needs service. This printer doesn't allow the user to service the print head so the cost for servicing is variable. If the printer is under warranty, contact HP for service. Otherwise decide if it is worth the cost of service (expect a minimum charge of $50 just to determine the problem.)

I hope this helps.

Cindy Wells

May 16, 2012 | HP Photosmart C8180 All-in-one -...

1 Answer

Ink system has failed. Unable to copy. Refer to printer Documentation. Error 0xc18a0101


Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.

If this reset won't work ...open the front door ..and move the carriage to look for any paper left from a previous jam or so ...Make sure there is nothing blocking the ink carriage ..and than close the door and make the reset again ..
print a calibration if it asking for ..
BY the way ...it may be a good idea to reinstall the software again too ..

If this will not work ..try this ..:
A. - Press and hold the "*" key.
B. - Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
C. - Press and release in sequence the "1", "2" and "3" buttons
Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE".
Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS".
Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
If it shows improper shut down ..press on to shut down ..
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
message: "welcome to photo-smart express"
Using the Power Button, please turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Now plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.
Print the report and if it is all OK ..it will work ..


Jul 29, 2011 | HP Photosmart 3210 Printer

1 Answer

I have a HP C5180, receiving error message 0xc18a0206 Ink System Has Failed. I have replaced all cartridges, unplugged power supply and USB cable for reset and am still receiving error message. Help! ...


Issue An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution

  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Mar 09, 2011 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I have an HP Photosmart A526 printer. I have tried 2 new cartridges and neither print yellow. I thought it was a fault with the cartridges but now think it may be the printer. I have aligned and...


Hi,

There are two possible malfunctioning in this case.
  • Issue with the cartridge.
  • Issue with the printer.
Its better if we start resolving this issue linearly and logically first by following these steps as given in the manual on the following link.
Please click here:
Missing, Faded, or Dull ColorsIf the above doesn't help, we might try a printer reset to bring it back to the default print settings and configuration.

Performing a Partial Reset
  1. Disconnect any universal serial bus (USB) cables attached to the printer.
  2. Open the print cartridge door and remove the print cartridge.
  3. Close the print cartridge door
  4. Press the Power button to turn the printer off and wait for the printer to shut down before proceeding to the next step.
  5. Unplug the printer AC adapter from the printer and the wall outlet or surge protector.
    NOTE: The adapter itself has an overload trip that may need resetting, but will not reset if power is flowing to it.
  • Wait approximately fifteen to forty-five seconds and proceed to the next step.
  • Plug the AC adapter back into the wall outlet, and then into the printer, but do not plug in the USB cable.
  • Wait for the appropriate missing print cartridge error to verify that the printer can recognize this error.
  • Open the print cartridge door and re-insert the ink cartridge.
  • Print an internal test page.
    1. Remove any memory card, if inserted.
    2. Use the arrows (c01070297.jpg ) to highlight Print test page .
    3. Press Print to begin printing a test page.
    This is how the Test Page looks like:
    techbuddy247_22.jpg

    If still the printer is not printing the way it should, we might think of going for a HARD RESET by following the steps below:

    Performing a hard reset of the printer
    1. Unplug the power cable from the back of the product.
    2. Unplug the power cable from the electrical outlet.
    3. Wait 15 seconds.
    4. Reconnect the power cable into the product and then reconnect the power cable into the electrical outlet.
    5. If the product does not turn on, press the On button.


    This should bring the printer back to normal.

    Wish you luck.

    Regards,
    techbuddy247

    Nov 15, 2010 | HP Photosmart A526 photo printer

    1 Answer

    Cannot print . Ink system has failed. Unable to copy, receive faxes, or print. Error:Oxc18a0106


    Try the following steps to remove HP Printer Error Code 0xc18a0001 :

    1. Without turning off the printer, unplug the USB cable.
    2. Remove the cartridges.
    3. Wait until the message "Insert cartridge" appears.
    4. Unplug the power cord.
    5. Wait 60 seconds.
    6. Reconnect the power cable. If the printer does not turn on automatically, press "On button".
    7. Reinsert the cartridges and close the lid.
    8. If the printer has a page of calibration accept.
    9. Reconnect the USB cable and remake an impression.
    10. If the problem persists, the machine must be repaired.

    Jul 22, 2010 | HP Photosmart 3310 Printer

    1 Answer

    The color is off when I print with my HP 3210 printer. It prints brighter and darker than the original photo. How do I reset it ?


    erforming a soft resetA soft reset, also known as an Electrical reset, can be used to restore the printer to a ready condition when a cartridge, paper, or other printing issues occur. This reset method should be used for the HP Photosmart 100, 130, 145, 230 and 245 printers. Perform a hard reset for all other HP Photosmart printer models.
    1. Disconnect any USB cables attached to the printer and remove any memory cards from drive bay.
    2. Restart the computer.
    3. Unlock the ink cartridge locking clips.
    4. Remove all ink cartridges.
    5. Lock down the ink cartridge locking clips.
    6. Close the main printer door
    7. Turn the printer off with the Power button and wait for the printer to shut down before proceeding to step 8.
    8. Unplug the printer AC adapter from the printer and the wall outlet or surge protector.
      NOTE: The adapter itself has an overload trip that may need resetting, but will not reset if power is flowing to it.
    9. Wait approximately fifteen to forty-five seconds to allow all current to dissipate from printer.
    10. Re-plug only the AC adapter into the wall outlet then into the printer, but do not plug in the USB cable.
    11. Wait for the appropriate missing ink cartridge error to verify that printer can recognize this error.
    12. Re-insert one ink cartridge only, to minimize confusion in case one of the cartridges is defective, and print an internal test page.
    13. If no errors are found, insert the other ink cartridge(s) and ensure that they are functioning by performing internal test pages or calibration pages. If an error occurs due to a defective cartridge, perform the appropriate steps for Resolving Ink Cartridge Rejections.
    14. After returning to the main Windows screen, reconnect the USB cable to the computer then to the printer.
    15. Test for printer functionality.
    Performing a hard resetA hard, or mechanical, reset is performed when the printer is in a condition where its normal printing process is interrupted. Examples include a paper jam, carriage stall, or mechanical noise. To perform a mechanical hard reset, follow the steps below.
    1. Disconnect any USB cables attached to the printer and remove any memory cards from drive bay.
    2. Restart the computer.
    3. Remove any paper from the paper tray.
    4. Unlock the ink cartridge locking clips.
    5. Remove all printer ink cartridges.
    6. Lock down the ink cartridge locking clips.
    7. Close the main printer door.
    8. Turn off the printer using the power button and wait for the printer to shut down before proceeding to step 9.
    9. Unplug the power from the back of the printer.
    10. Unplug the power adapter from the wall outlet.
    11. Remove the rear access door.
    12. Locate the clutch inside the printer. c00020494.jpg
      NOTE: The clutch is located in the same place as pictured above in Figure 1, however, you must access it from the left, just above the paper output tray.
    13. Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
    14. Release the clutch and roll the wheels up two more rotations.
    15. Locate and then roll the internal rollers in an upward direction until a clicking sound is heard.
    16. Reinstall and lock the rear access door.
    17. Connect the power adapter to a wall outlet.
    18. Reconnect the power cable to the printer.
    19. Turn the printer on.
    20. Re-insert the paper into the input tray.
    21. Wait for the appropriate missing cartridge error to verify that the printer recognizes this error.
    22. Re-insert one ink cartridge only, to minimize confusion in case one of the cartridges is defective, and print an internal test page.
    23. If no errors are found, insert the other ink cartridge(s) and ensure that they are functioning by performing internal test pages or calibration pages. If an error occurs due to a defective cartridge, perform the appropriate steps for Resolving Ink Cartridge Rejections.
    24. After returning to the main Windows screen, reconnect the USB cable to the computer then to the printer.
    25. Test for printer functionality.

    Mar 05, 2010 | HP Photosmart 3210 All-In-One InkJet...

    2 Answers

    With my HP C4150 I keep getting the error "remove and check print cartridge on the right" I have replaced the cartridge and its still messed up. Any clues?


    Sometimes get that statement if your using generic cartridges. Also when changing an hp cartridge usually it will require you to align the page after changing the cartridge. Could try alligning maybe that will remove the error message.

    Jan 03, 2010 | HP Photosmart C4150 All-In-One InkJet...

    2 Answers

    I am getting an error message ox841fc379 when I turn on the printer. Please advise


    Your HP PSC 2355 may need to be reset:

    1) Disconnect the USB cable from your computer
    2) Remove the ink cartridges
    3) Unplug the power cord. Wait for at least 1 minute. Plug the unit back in (press the power button if necessary)
    4) Wait for the "Insert Cartridges" message. Reinstall the cartridges
    5) Close the product doors
    6) If you receive a recalibration message, allow the printer to complete this task
    7) Reconnect the USB cable
    8) Try your print job again

    If problems still exist, your product may need servicing by an authorised HP technician.

    Dec 20, 2009 | HP PSC 2355 All-In-One InkJet Printer

    2 Answers

    Replaced ink cartlidge and now wont print


    After replacing the ink cartridge you should print the alignment page to work product perfectly.
    Follow the below instructions to print alignment page:

    1. Turn on the HP PSC 1200 or 1300 series product.
    2. Disconnect the USB cable from the all-in-one.
    3. Press the sequence of front panel buttons below to start the print cartridge alignment process. The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
      1. Press and hold Cancel .
      2. While holding Cancel , press On .
      3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
      4. Press Cancel again.
      5. Press Copies .
      6. Press Paper Type .
      7. Press Color Start Copy . The alignment page will begin printing. If the alignment page does not print, repeat the button-press sequence in this step.
    4. When the alignment page has printed, place the page face down on the scanner glass and press Scan . The alignment is complete when the On light stops blinking.
    5. Reconnect the USB cable.


    If the issue still persists, perform semifull reset by following the below instructions

    1. Unplug the power cord from the wall outlet.
    2. Unplug the power cord from the back of the all-in-one.
    3. Wait 30 seconds and plug the power cord back into the wall outlet.
    4. Plug the power cord to the back of the all-in-one.
    5. When the lights begin to flash, press and hold the On/Resume and Number of Copies Buttons.
    6. When only the On/Resume light is flashing, release the buttons.
    7. When the On/Resume light is steady, the reset is complete.




    Oct 12, 2009 | HP PSC 1350 All-In-One Thermal Printer

    1 Answer

    Error Code problem


    My mother's printer had a similar problem, I was able to find this solution on the HP site.

    Disconnect the USB cable from the back of the printer, but leave the printer turned on.

    Open the cover of the printer and remove the print cartridges.

    Close the cover and wait for the Insert Ink Cartridges message to display.

    Disconnect the power cord from the back of the printer and wait for one minute.

    Reconnect the power cord. If the printer does not automatically turn on, press the Power button.

    Open the cover and reinsert the print cartridges.

    Close the cover. If prompted, print a calibration page.

    Reconnect the USB cable, and try to print a print job from the computer.

    I hope this helps you too...

    Jun 20, 2008 | HP Officejet 5610 All-In-One InkJet...

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