Question about Samsung CLP-310 Series

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My Samsung CLP 310 is connected (power & USB) but the computer does not recognize that it is there or on. The red light is on above the power button. Upon unplugging and plugging in the printer, it does turn on and the light above the power is briefly green then goes red. The USB cable is connected and I have also used different USB cables with the same result

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Not that this is a solution, but I'm having the exact same problem. Have you found any resolution yet?

Posted on Nov 20, 2010

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My newly installed Samsung CLP-310 has a red light showing next to the <...> icon. Please could you help me to resolve the problem. Thx


Hi paulette,
if the light is red and TONER COLORS LED all LEDs off

• The machine is experiencing an error, such as jammed paper, open cover, empty paper, installed waste toner container, or full waste toner container.
• The machine is experiencing a service required error, such as LSU error, fuser error, or Contact your sales or service representative.

if the light is red and TONER COLORS LED each LED lights red.

• Each toner cartridge is totally exhausted. You can not print.
• Each toner cartridge is wrong.

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My samsung clp 315 printer, lights RED and AMBER together when i switch it on.


my samsung clp 315 Red light blinking & in printing a Horizantal line is came in centre of the paper

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I need an instruction manuel for a printer ( CLP-310) I bought off the shelf.


you can go to this website and view it
http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_UK&CttFileID=1893989&CDCttType=UM&ModelType=N&ModelName=CLP-310&VPath=UM/200911/20091106143806375/Guide_EN.pdf

Apr 01, 2011 | Samsung Office Equipment & Supplies

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I have a Samsung CLP-310 and I've mislaid the units manual. On the top of the unit down on the bottom right hand corner there are four (4) colour icons a yellow, red, blue and a grey, all which light up...


Here is the link to the manual, it says that the flashing light is PROBABLY caused by lack of toner and the first step is to replace/replenish the corresponding flashing light to the toner. It explains that when the light turns stys on all the time the toner will be empty.
With regards to the paper jamming, there is 3 pages on things to do or try.

I hope this gives you a few ideas

http://www.samsung.com/uk/function/search/espsearchResult.do?keywords=Samsung+CLP-310&input_keyword=Samsung+CLP-310

Nov 30, 2010 | Samsung CLP 300 Laser Printer

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Samsung CLP-300 printer is not recognized on any computer. Turns on fine, green light, prints test page offline, but when plugged in USB to either a mac or PC, never recognized. Reinstalled software,...


If you have the green light and test prints OK, check the condition of the USB connector in the back of the printer. The pins inside get damaged by being too close to the wall or something like that, broken connections to the logic pcb, You can solder a new connector on if that's the problem, otherwise you may need a new circuit board.

Feb 07, 2010 | Samsung CLP 300 Laser Printer

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All the lights are red


You can reset clp 310/315 printer using a hardware module which works as permanent solution. www.nakshatraworld.com

Feb 01, 2010 | Samsung CLP 300 Laser Printer

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Printer doens't like to print anytime


It sounds like this printer is not coming out of sleep mode. You need to change the settings so the printer do not go to sleep mode (power saving mode)

Aug 06, 2009 | Samsung CLP-300N Laser Printer

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Samsung CLP-315 system error


Low heat error comes from the fuser unit, there is a thermostat on the fuser change that and it will work

Mar 29, 2009 | Samsung CLP 315 Laser Printer

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My colour printouts from new Samsung CLP-310 do not match original WORD 2000 docs colours (or compared to HP deskjet. Is there a MS patch for this?


Hello,

There is an update for your printer. This is a firmware update. A firmware update, rewrites code located on the printer's main system board. The latest update is dated 10/17/08.

Flashing firmware does not have a go back element or undo, so it is really important that we verify your model and what seiries of printer you have. I suspect you have a CLP-300 Series printer and that the 310 of the 300 just describes some features added or left off and even who you purchased it from, in many cases.

Please look at these two photos and then post the data off the name plate for your model number in particular.

406eb47.jpg ccb435d.jpg

You will notice there are two lines to include in your reply.
1.) The Model: (first line)
2.) M/C entry (second to last entry in this photo of the label.

Once you verify this and I post the firmware update link for you, you will need to follow the instructions I include below.

Regards,
Worldvet


[from Samsung.com PDF file on this firmware upgrade]

Samsung has released a new Software upgrade file for print quality, automatic error recovery, and toner save mode on color laser printers.

Procedure to Set-up Download Mode on Your Printer - CLP-300 series
Turn power off.
While holding down the ‘STOP’ button on the Printer, turn the Printer back on.
Keep holding down the ‘STOP’ button until all the LEDs turn orange.
Then release the ‘STOP’ button, and press it again, one more time.

1. How to Upgrade
Please make sure to check the printer model number before performing the firmware upgrade.
2. Release Notes
Improved on light printing quality at low temperature environment
Automatic error recovery at abnormal operation
Toner save mode by optimized toner supplying
3. Caution
After firmware upgrade is completed, green LED lights will light up.
Do not turn off the printer before green LED lights turns on. A power interruption will corrupt the process.
If the printer is connected by a USB cable, disconnect all other USB devices, except your keyboard & mouse, from the computer.
If possible, be certain the Printer is connected to a BackUPS

Firmware Update Confirmation Instruction
Model CLP-300 series
When firmware upgrade is started, status LED light will start blinking.
As the printer reinitializes, status LED light will automatically turn off and then on.
Firmware upgrade is complete when status LED stays on green.

After firmware upgrade is completed, the LCD will display the message ‘Ready Copy’ and the LEDs will stay on green.

4. If there is an Error after firmware upgrade
If LED is on red or blinking after firmware upgrade, set-up download mode again and re-try the firmware upgrade.

Oct 20, 2008 | Office Equipment & Supplies

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