Question about Philips DivX Ultra HTS6500/37 Theater System

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I have a Philips HTS 6500 HTIB receiver. It started to show a "No disk" message when trying to play dvds. It seems like a common problem for this device. I have some experience with electronics but I am not a technitian. I found in this place a recommendation to disassembly the dvd unit (which is internal and slot loading) to clean the lens directly. The units is beyond warranty so I did it but when reasembling the unit, it seems that I have not done it right with the slot loading mechanism itself. Now there are two plastic pins in front of the slot so I cannot load any disk. The help that I need is how to reassembly the drive correctly, I want to know what I did wrong and correct it. I can take and provide pics of current state if required.

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First, I commend you for taking the initiative and tackling this yourself. Every device that loads through a slot has a device that prevents a disk from being loaded when there is already a disk loaded. This is the device (the two pins) that you are describing. What you need to do is disassemble the unit again and while reassemling check at each step to make sure the pins are out of the way (usually down).

The pins are usually connected to the loading mechanism itself by gears, so it may be necessary to manually turn a gear or belt (very gently!) to get the mechanism to a position to accept a disk. Most likely this won't work by itself, but it might. If it doesn't, then separate the pin mechanism from the loading mechanism, get the loading mechanism into a position to accept a disk. That is, not in the position where the disk is being "read" by the machine, and put the two mechanisms back together, of course with the pins out of the way, and try it out. It may take a time or two to get the gears in just the right position to work right, but you seem to have the ability.


I hope this helps. If not, please post what happens, and i'll do what ever else I can to help.

Posted on Oct 13, 2010

Testimonial: "I reassembled the unit and now it works fine! What I had to do was to turn on the unit (while open) and the pins moved to its location. Thanks."

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