Question about HP Photosmart C6180 All-In-One InkJet Printer
I have a HP Photosmart C6180 printer that no longer can send or receive faxes. It still does scanning and copying just fine. I've been using the fax OK, but believe this must be a hardware problem (note: we had a terrible thunderstorm/lighting storm recently). When I turn on the HP I immedieately get the "Fax Error - unable to send /receive fax". Is there anything I can try? The software seems to be working just fine. I'm trying desperately to not having to buy another lineprinter.
Your phone line may have been damaged in the storm? Try another cable from your printer to the wall, if in fact you have this function on your printer.
If you don't see if there is a troubleshoot function in the setting for the printer either via your computer or the actual machine itself. Most of these printers these days have self fixing tool built into them. Also try use the USB just to make it a hard connection.
Posted on Jun 04, 2008
Try uninstalling and reinstalling the drivers for this printer, you can get them from the HP website
Let me know how this goes and whether you need any help doing this or if you have any questions
If this doesn't work then I have a few other ideas for what it wrong.
You could also try a system restore if the drivers don't work
Posted on Jun 04, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Solved! I now can scan wirelessly throughout my network. I downloaded the drivers for a friends newer HP all-in-one scanner and I can scan. Look for the driver for the 309a series of printers and install it. Complete the install and set up your existing printer. You can now scan, print, fax wirelessly. It includes updated HP apps for these functions that work with OS 10.5. I didn't upgrade to the HP 1.1 drivers through Apple. The file name is: PS_AIO_05_C309a_Net_Full_Mac_WW_102.dmg
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