Question about Canon PowerShot SD550 / IXUS 750 Digital Camera

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I accidently dropped my Canon Powershot SD550 and now when I attempt to turn the camera on, E18 appears in the lower left corner. What does this mean and how can I fix it?

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea.

Posted on Feb 10, 2011

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1 Answer

What does E18 mean on the screen of my camera?


E18 is a lens error. You might try this repair technique:

Canon E18 Error

Jun 04, 2015 | Canon PowerShot A20 Digital Camera

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My lens for my canon powershot SD550 is stuck open.when switching the camera power on E18 appears on the screen in the bottom left corner.


The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.

Here are some things that you can do to try to correct it. They only seem to work for about 40% of lens errors, but if the camera is out of warranty they're worth a try.

Nov 15, 2009 | Canon PowerShot SD550 / IXUS 750 Digital...

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My lens for my ixus 750 is stuck open. when


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try.

Nov 09, 2009 | Canon PowerShot SD550 / IXUS 750 Digital...

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When I turn on my PowerShot A70, it comes on and immediately shuts itself off and the Error E18 appears on the screen.


Canon Powershot's error E18 has to do with the lens:
If it appears on a black LCD with E18 written on the corner, it is mostly due to the lens getting stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.
I am giving below a link which will help you with E18 problem.

http://www.e18error.com/repair.html

Hope this helps, let me know if you have a proble.
Please do rate and thanks for using FixYa and Best fo luck to get you camera out of E18!

Mar 04, 2009 | Canon PowerShot A70 Digital Camera

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Camera won't function - "E18" (Canon PowerShot S230)


Try lightly tapping lens on a hard surface. This sometimes reseats the lens. If this does not work take to bits and reassemble.

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Have a powershot sd550


After many complaints Canon posted this on their web site: "The E18 error code may be displayed if you apply pressure to the zoom lens, lens barrier or surrounding area when handling the camera. Hold the camera so that your fingers do not touch the zoom lens."
There is a lot you can try...
Here is a list of pages with help on the E18 issue:
http://www.e18error.com/repair.html
http://www.bitnet.cx/canon.html
http://blogs.yucs.org/~dwallach/2004/08/canon_e18_error_repair_instruc.html

Mar 07, 2008 | Canon PowerShot SD550 / IXUS 750 Digital...

3 Answers

Have a powershot sd550


E18 is a lens error. My guess would be sand got into your lens (into the gears, etc.). These guys should be able to take care of you. http://www.darntoothysam.com/servlet/the-1730/Canon-Powershot-SD550-Camera/Detail

Feb 28, 2008 | Canon PowerShot SD550 / IXUS 750 Digital...

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Lens trouble canon powershot sd 550


check here...http://www.fixya.com/support/t102982-e_18_problem

Oct 02, 2007 | Canon PowerShot SD550 / IXUS 750 Digital...

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Camera was dropped, lens will not retract, when on/off button is pressed the initial screen and sound appear but then the camera makes a kind of warning sound and E18 appears in the lower left hand co


Perhaps the lens got bumped (if the camera was one when it was dropped) and is out of place. Mine did the same and I sent it in (it was within warranty) and Canon fixed it.

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