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ACER ASPIRE 4315 DVD drive not recognised

I am having problems with loading software using the DVD drive. It worked ok previously but now it does not appear that the laptop recognises the drive. When I place a software disk in the drive, the drive makes a noise, as if it is about to load the software, but then nothing happens.

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  • Anonymous Oct 02, 2008

    Having same issue. DVD would not initially even open. Had to restart computer to get it to open up. Not showing up when you choose computer.

  • vickisok Dec 03, 2008

    When we try to burn a dvd and put in the dvd-rw disc, we get a prompt saying the disc is not recognized.

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Acer Aspire 4... and 5... series DVD drive dissapears... SOLVED. It's actually a manufacturing problem. The dvd metal case atually touches the the interior metal case of the laptop causing a shortcircuit. Solution: Remove The DVD drive from its place by removing the screw of the drive from the back of laptop and then pull the drive gently out from the laptop case. At the end of DVD case you can see the metalic extension, with a little hole. Cover that entire area with something, i used a sticker, but let that hole free, so you can put the screw back in once you put the DVD drive back in to the laptop case. That's it. If your DVD drive has no other defects, it should work. It's a common problem to all Acer Aspire 4 and 5 series (4..., 5100, 5101, 5020, etc etc).

Posted on Feb 14, 2010

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See if your DVD drive is recognized when you boot. To get in the Bios, when logo appears during booting, hit "delete" or "F2" or whatever you are prompted.

Also, see that it is reconized without any marks in the Device Manager, once you boot OS.

Posted on Jun 01, 2008

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