Question about Philips 42PF9630A 42 in. Plasma Television

3 Answers

My TV won't turn on (42pf9630a/37)

TV is two years old. It was working great, but I came home yesterday and it won't turn on. I tried different outlets, different remotes, the controls on the TV, holding the button down for a few seconds - plugging it in-then letting go of the button, everything I could think of. It just seems like the TV is dead, there is no response what so ever. I paid $2800.00 when it was new and I'm fuming mad. Any ideas?

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  • 4 more comments 
  • atombomb72 Jun 01, 2008

    How do I do that? Bear with me, not too technically adept...

  • atombomb72 Jun 01, 2008

    I agree. Do you know what type of cost I am looking at?

  • atombomb72 Jun 01, 2008

    you guys are awesome. REALLY quick on the response time. I have a call into a service guy and I think I know what to expect. If it is a power supply or ysus board, and not a blown fuse, am I still talking same repair cost?

  • atombomb72 Jun 01, 2008

    I think I accidentally posted that I had a solution. I had some great feedback, but no solution yet. I was hoping to keep this open until I had some more information. Thanks again guys for your responses so far

  • atombomb72 Jun 01, 2008

    I got brave and pulled the screws off of the back of the TV. I
    followed the AC wire to the input on the board. Right next to it was a
    fuse. I borrowed my friends Fluke multimeter and checked. I got no
    response. I checked another fuse to make sure and I got a beep, so I
    know the fuse is blown. It is a T8AH250V P - does anyone know where to
    find one?


    By the way - YOU GUYS ROCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


    Thanks

    atombomb72

  • atombomb72 Jun 01, 2008

    When I select the "ask me" under the name, it send me to the pay site. How do I contact them without paying for the "chat" option?



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  • Master
  • 1,029 Answers

Check your power connector if its getting supply

Posted on Jun 01, 2008

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  • Master
  • 3,614 Answers

Hi,
there

Check the fuse on the power supply area inside the tv..

thank you

Posted on Jun 01, 2008

  • micromaster
    micromaster Jun 01, 2008

    `in that case is not easily for you there to do it.. it must be better & safe to call or contact a service repair near you..

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  • Master
  • 2,267 Answers

I'm soory to hear that atombomb72.
If you are able to open the back cover and check the fuses inside the power supply for open conditions.
The problem more likely be a defective power supply or a Ysus board assembly.

Posted on Jun 01, 2008

  • 1 more comment 
  • Jaime Hernandez Jun 01, 2008

    The sustainer boards are the ones located on left and right side of your plasma.

  • Jaime Hernandez Jun 01, 2008

    You will need to have a multimeter to do that.

    I would suggest to check You tube on how to use a multimeter and start from there.



  • Jaime Hernandez Jun 01, 2008

    If you selected the fixya by mistake, you can contact them and let them know that you press it by mistake. You can tell them that you still do not have a satisfactory solution.

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1 Answer

I HAVE A PHILLIPS 42'' PLASMA 42PF9630A-37


The only thing I can suggest outside of taking the television to get repaired is a hail-mary firmware update. To be honest, the firmware update process is fairly complicated and lengthy. You can download the firmware and find instructions for it here.

http://www.p4c.philips.com/cgi-bin/cpindex.pl?ctn=42PF9630A/37&scy=US&slg=AEN

Look on the right hand side for firmware information.

This TV is likely outside of its 1 year manufacturer's warranty so you would have to pay any and all repairs. Before deciding to do a repair you might try calling Philips. For a while they were offering a service to customers like yourself with out of warranty units. They would offer to sell you a more up to date model at a discount. I'm not sure they still do this but its worth a shot.

Hope that helps!

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Please see my basic troubleshooting guide:
http://s807.photobucket.com/home/budm/allalbums

http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide

http://en.wikipedia.org/wiki/Capacitor_plague
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