TV is two years old. It was working great, but I came home yesterday and it won't turn on. I tried different outlets, different remotes, the controls on the TV, holding the button down for a few seconds - plugging it in-then letting go of the button, everything I could think of. It just seems like the TV is dead, there is no response what so ever. I paid $2800.00 when it was new and I'm fuming mad. Any ideas?
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Re: My TV won't turn on (42pf9630a/37)
I'm soory to hear that atombomb72.
If you are able to open the back cover and check the fuses inside the power supply for open conditions.
The problem more likely be a defective power supply or a Ysus board assembly.
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The only thing I can suggest outside of taking the television to get repaired is a hail-mary firmware update. To be honest, the firmware update process is fairly complicated and lengthy. You can download the firmware and find instructions for it here.
Look on the right hand side for firmware information.
This TV is likely outside of its 1 year manufacturer's warranty so you would have to pay any and all repairs. Before deciding to do a repair you might try calling Philips. For a while they were offering a service to customers like yourself with out of warranty units. They would offer to sell you a more up to date model at a discount. I'm not sure they still do this but its worth a shot.
I would first check if there is an available firmware upgrade for your model .Upgrade requires you to download firmware from philips website.Then transfer it to a memory stick .Then use a memory stick reader to plug into tv for firmware upgrade.Other wise the set would probably need repair .Possible a bad SSB board or another issue
My 3 year Sceptre 27" died. Local TV tech said it was the power module. Charged $25 for the diagnosis and wanted $190 to fix it. Took it home, popped the screws and the module almost fell out. It's a simple plug'n'play!!! Found a new module on eBay for $65 shipping included.
Check the software and if is not BX23U-126.96.36.199_03531 upgrade it by downloading the software onto a usb stick at www.p4c.phillips.com if that don't fix the issue replace the SSB part number 310432842611
Question when u loose picture do u loose sound also ? If so there is an 27Mhz xtal on the (SSB) small signal board that needs to be changed when it heats up it cycles out of phase. when it cools down it will work again till it heats up.