Question about Solis Palazzo Espresso Machine

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We only use filtered water in our machine and were wondering if we still have to de-scale it as often as it requests. We have been told that it works on a certain amount of coffees and then requests a de-scale but if the water is filtered then we were thinking it may not need it. Also where can we buy more de-scale tablets as we won our machine in a fundraiser for the local school and are unsure who retails them in this area. Cheers Anissa. Stanmore, Sydney (inner west)

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Hi
Yes you should descale on a regular basis. All water except distilled and RO water have some minerals in it, just some waters have more than you want. Distilled and RO water has their draw backs like the are on the acid side and can disolve the metal parts of your boiler. They don't taste as good as most water. Water that taste sweet has calcium that needs to be removed, this is why we descale on a regular basis. You can set you machine to tell you when you need to descale and it will also descale for you, so you don't have to stand in front of it while it does so. I prefer to set my water hardness to the max.(4) all lights lite on a Palazzo to prevent what I have seen where a Palazzo was so plugged with scale no water would go through it. These are great machines if you take a little care. Descaling is all I do to mine. I lubed my brew group when I first got it. and just rinse it twice a year.

Posted on Oct 25, 2010

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The water comes out the top of the manuel filter so not all the hot water goes through the holder. the coffee is loosely put in the filter


Try running vinegar through the Keurig to clean and de-scale it. You should use white vinegar, run it through using several cups until there is no vinegar left, then use clean water to brew plain hot water until you can no longer smell vinegar. This will help de-scale the Keurig and potentially remove any plugged bits of coffee that may remain.

Mar 01, 2011 | Keurig Coffee Makers & Espresso Machines

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De-Scale Keurig coffee units


<br /><br />The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.<br /><br />Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.<br />Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.<br />If you taste vinegar..use more clean water, until the taste is ok.<br /><br /><br />

on Dec 22, 2010 | Coffee Makers & Espresso Machines

1 Answer

How do you change the water filter?


Sorry to read about your issue.

Their is no water filter to change, you should try the below to clean the unit

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

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Dec 26, 2010 | Keurig Special Edition B60 Coffee Maker

1 Answer

My Keurig B60 SE has recently started brewing k-cups very, very weak. I have a filter that I can put coffee in and that works fine, and I've even found that when I put the coffee from a kcup into the...


Sorry to read about your issue. plus you may have a bad k kups

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

Dec 22, 2010 | Keurig Special Edition B60 Coffee Maker

1 Answer

I'm only getting 1/2 cup of coffee each time I brew. I've changed the filter. What should be my next step?


Sorry to read about your issue.

Their is no filter on the b40 so i dont know what you mean about that.

you model may have one or two brew size 10oz and 8 oz take a kitchen measure cup and check it

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

Dec 21, 2010 | Keurig Elite B40 Coffee Maker

1 Answer

I got a single cup Kueeg Coffee maker as a gift. I was wondering if it is ormal for the drip tray to collect water evertime I make a cup of coffee, It happens after I put the cup of water in the top and...


Sorry to read about your problem, I hope this helps you out.

no its not...if you just got it..call the company..if you have had it over a year try this



The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

Dec 21, 2010 | Keurig Coffee Makers & Espresso Machines

1 Answer

I can't figure out how to deactivate my machine to descale it. I have tried everything I can think of and it is still not working. Is it something on the set up window? I just need step by step...


you dont deactivate your machine

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

Dec 20, 2010 | Keurig Platinum B70 Coffee Maker

1 Answer

THE MACHINE ONLY BREW 1/2 OF THE LIQUID.THE WINDOW READS/BREWING/BUT THE LIQUID STOPS.I GOT TO SHUT THE MACHINE OFF,THEN ON,TO GET ANOTHER 1/2 CUP,BUT SOMETIMES DOES WORK AT ALL.


The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.

I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck

Dec 19, 2010 | Keurig Platinum B70 Coffee Maker

1 Answer

Water will not pass through....


Hi,

I teied to find an answer for you and went to their website. Theys ay that the brewer needs to be descaled. The link below will bring you to thier site and I also pasted the excerpt below. It should still be under warranty too I think if you have only had it for six months. I pasted their number below.

http://www.keurig.com/help/faq.asp#brewer10


De-Scaling Your Brewer:
Mineral content in water varies from place to place. Depending on the mineral content of the water in your area, calcium deposits or scale may build up in your Brewer. Scale is non-toxic, but left unattended, it can hinder Brewer performance. De-scaling your Brewer helps maintain the heating element and other internal parts of the Brewer that come in contact with water. The Brewer should be de-scaled every 3-6 months to ensure optimal performance or when there are white deposits in the Cold Water Reservoir. It is possible for calcium deposits to build up faster, making it necessary to de-scale more often. Please reference your Brewer’s Owner’s Manual for specific de-scaling instructions.




Back To Top arrowupgreymatte.gif My brewer is not working, can I have it serviced? We are sorry you are experiencing difficulty with your Keurig brewer. Please contact us at 1-866-901-BREW for assistance.

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1 Answer

My bunnomatic commercial coffee maker is overbrewing by about 2 cups. how do i adjust the water flow?


If this unit is new and it is doing this, contact the company you purchased the unit from. They should make the adjustments needed.

If this is an old unit, and this just started, you may have a scale build up in the water supply. If that is the case, then it needs to be de-scaled.

The system uses a timer and solenoid valve for controling the water supply. If the valve is scaled up, it will not work correctly.

Also change the in-line water filter.

Nov 18, 2009 | Bunn -O-Matic Corp. My Cafe Commercial...

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