Question about Acer Aspire 3680 Laptop

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Aspire 3610 USB ports

The USB Ports have stopped working. when I plug in a thumb drive or mouse in any of the four ports the computer doesnot respond. the memory stick flashes once and only once when it is inserted. The laser mouse lights up but doesn't work. Can you help? Device manager showes the USB ports and USB hubs present and no conflicts. Both my usb ports stopped working. I thought it was just the mouse,but the printer ,and webcam dont work. When I try to use the webcam,i get the message "webcam not found" although the light on the camera comes on. The led in the mouse doesnt come on. Device manager shows everything OK. Whassup?

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I think you might have a loose cononection for the data ports. Try putting a little bit of force on the usb device. Up, down left right. NOT ALOT. If it starts working when force is used, i tihnk you should try to take it apart and resolder the connections. If it dosen't work, uninstalling the driver and installing.

Posted on Jun 01, 2008

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Device manager shows the USB port if they are attached to you notebook. And in your case they are attached. So it will show it. Now in your case the problem is in your USB. Get it changed. If it is in warranty peroid then dont u take any risk. Let it be replaced. Or give your notebook in warranty period to the company from which you bought.

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