Question about HP LaserJet 3330 All-In-One Printer
Power off/Power on
turned off and back on and same problem has occurred 3x
Cleaning all the mirrors in the scanner assembly solves this problem about 90% of the time. We see some customers every 18 mos. to clean their optics.
Posted on Jun 06, 2008
I had the same problem after a recent storm with resulting power surges. It wouldn't reset but I got lucky and after letting it sit unplugged overnight it seems to work fine now.
Posted on Jun 06, 2008
I went on the HP website's forum. There are a number of solutions suggested, including changing the electrical supply, a resetting back to the factory settings (relatively simple to do), a couple of ways to clean the scanner bulb and mirrors and a replacement of the scanner assembly. The cost for the latter seems to vary widely. The scanner needs to recalibrate itself. I reset back to the original factory settings and it has worked - so far so good.
Posted on Jun 03, 2008
You will have to have the scanner assembly replaced. There were some problems with the earlier versions and they have seen been rectified. I have not had a single one come back in after replacing it.
Posted on Jun 02, 2008
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Posted on Jan 02, 2017
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