Question about GE GSS25JEMWW Side by Side

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Side by side refrig door doesn't stay shut.Nothing is obstructing the closing of the door. Replaced the gasket but still have same problem.

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The lower hinge on each door may have a door closing cam. It raises the door up

Posted on Oct 13, 2010

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1 Answer

Refrig door does not seal


First off, make sure nothing is stopping the door from closing completely. If the door is closing properly, then using a hair dryer, heat the gasket until soft and pliable. You can carefully stretch it towards the cabinet. There is a magnet in the gasket all the way around on the mating portion. While the gasket is soft, the magnet will pull the gasket until contact is made with the cabinet. Once a good seal has been accomplished, allow to door to remain closed for 30 minutes. The seal will cool down, and the new shape will be maintained. After that, close the door on a dollar bill. Gently tug the portion of the bill on the outside of the door from one corner to the other. There should be some resistance to your pulling. If the bill feels loose, apply more heat to the gasket in that area to improve the seal. DO NOT HOLD THE HAIR DRYER IN ONE PLACE TOO LONG AS IT WILL DAMAGE THE GASKET, AS WELL AS THE PLASTIC LINER.

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Subzero 532 refrig fan(& compressor) doesn't shut off


the higher the number on a fridge the warmer it is so setting it to 1 is close to 0C
when working on a fridge or freezer always turn it off at the wall
if the fridge is keep cold but not cold enough set it back to say 3
if the compressor is running and the back fins / wall is hot then the fridge is working
use a piece of paper between the door seal and the fridge edge to ensure that it is sticking to the fridge and sealing off properly

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1 Answer

GE side by side freezer door does not seal. Nothing is obstructing door. owners manual says to apply petroleum jelly to gasket. I did this and it still does not seal. I currently have the door secured...


The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it's wore out and doesn't work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.

Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking note of order of removal of parts. Slide new cams on. You probably need two.

Nov 30, 2010 | Refrigerators

1 Answer

Refrigerator door will not stay shut.


IF NOTHING IS OBSTRUCTING IT FROM INSIDE AND THE CRISPERS ARE IN THE RIGHT SPOT, THERE IS A SPACER ON THE BOTTOM HINGE THAT MAY HAVE SPLIT.YOU SHOULD SEE THIS BETWEEN THE DOOR AND HINGE

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1 Answer

GE GSH25JSTASS doesn't freeze or cool


Ok, first off, replace all thermistors, freezer (2) & refrig (2). Then check that evap fan is working properly. This is a DC volt fan, not ac volt. There have been some issues with these, I would replace if problem continues.

How this box works, main control board monitors everything from how many times doors are open, how long they are open, how and when I/M drops ice, etc.... Every so many hours, depending on how many times the doors are open, you got ice thru the door, etc... it will shut down and go into defrost mode. When it is time for defrost mode it will run refrig into a "sub zero" state, shut down evap fan, run deeper into sub zero effect, shut down compressor when the thermistors say it's cold enough, turn on defrost heater that melts any frost in evap, then turn compressor back on for a few minutes, then turn evap fan back on. Most techs think that the mother board is defective when in fact the thermistors are not measuring temps correctly within the whole unit. If the thermistor say, hey mother board I'm only 60 degrees in the freezer, then it will keep running the compressor trying to get to zero or -1 or till the darn thing freezes up and stops moving air.

Find another tech to work on your unit, one that has some electronics background and/or computer knowledge. It takes a electronics & computer degree to work on these units and understand how they function.

Doors, some of the new frigs have magnetic door gaskets, if it is not staying shut, replace door gaskets. If door stay open or is leaking air (especially around ice shoot) it can cause some really weird stuff to occur, like thermistors saying I'm cold at the inlet to evap but not at the top of evap and mother board will try to correct it's self by running longer. One other thing about door gaskets, if the drain plug in the evap area is frozen or plugged up, doors won't shut properly and stay shut.

For one thousand dollars, I'll come to Florida and fix for you, 200 to fix refrig and the rest for a good time at Disney World (LOL). Good luck. Contact GE for repair on this unit if you can't get good results from your repairman. Their people, like me, go thru extensive training on these boxes. You can thank our goverment for the energy codes that have gone into effect over the years requiring mfgs to have to keep the cost of running these refrigs down as low as possible, the only way to do this was to computerize these boxes. Good luck

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1 Answer

My refrigerator door on my side by side will not stay closed. Does not rotate up the post like the freezer door does. Is there any repair for this?


The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.

Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking note of order of removal of parts. Slide new cams on. You probably need two.

Sep 07, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Bottom freezer door opens when top door is open and then closed


the door pops open because freezer and frig. are connected together via duct. air pressure builds when you swing ref door closed. apply a small amount of vasoline to the surface of the hinge side of both gaskets. this will aid in door closure. also the unit may be not level

Jul 02, 2009 | Refrigerators

1 Answer

Refrigerator door won't stay closed


Pull on the gaskets some times they are broken and will take up moore room that when correctly aligned. especially on the side of the door where the hinges are. Inspect thehinges also see of brackets are loose. If the gasket is bunched up on the hinge side try duct taping them down and retry the door. If this corrects problem replace door gaskets. If a plastic grommet is missing in the door it will nolt align correctly and you will be able to pick up on the outer corner of the door and it will wobel and be loose on the hinge. ReplACE THE GROMETS and retest and align as nessary.

Jun 19, 2009 | Refrigerators

1 Answer

Refrigerator door won't shut


Check to see if the door gasket has forzen water that is preventing it from collapsing like it should and wedging the door open. This would most likely be on the hinge side of the door.

Also make sure the gasket is not bent or warped and binding as it closes.

Let us know if you find nothing wrong there and we can look further.

Dec 07, 2008 | Frigidaire FRU17G4JW Refrigerator

1 Answer

My refrig side door does not stay closed


I'm having exactly the same problem. Did you ever find a solution?
Michael mpelzsherman@yahoo.com

Apr 06, 2008 | Refrigerators

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