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Got TomTom Go 720T.When I put u s b in computer it tells me Device not recognised.Can you fix it please?.

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Try to plug the device in the rear USB ports of the computer. if it works, then reinstall the USB root hub drivers fron Dev manager

Posted on Jun 02, 2008

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Why tomtom always say to me that my device is not connect


When the GPS device is not able to receive (more than 3 or 4) satellite signals, it will continue to search. This may take a while ... or if you're indoors or under cover of some (solid) obstructions, it may not happen. So, make sure you have clear views of the skies when you are trying to get satellite signals.
Consider regularly updating the GPSQuickFix file (by connecting your GPS using TomTom HOME) to download the positions of the satellites (over the next 7 days). It may help.

May 01, 2013 | Tomtom GO 720T TMC

1 Answer

Hello, We recently purchased a Tom Tom 140s, used it two times and it went out on the second time we used it. We cannot get it to start again. Any suggestions?


Try a soft reset first - hold the on button down for 20-25 seconds to do this. Most of the time this will fix starting issues.

If the tomtom still won't start you need to connect to your computer via usb cable and start tomtom home (downloadable from the tomtom website) - an auto update should fix it if the tomtom is recognised.

If tomtom home cannot recognise it (shows no device connected) contact tomtom customer support who will send you a software reset - then eventually you wil be back up and running!

Nov 15, 2010 | Tomtom ONE 140 GPS Receiver

1 Answer

I can't get my 720 to recognise an *GB SD card


Try the 4gb sd card, i have a 730 with iq routes and that done the same

May 07, 2010 | Tomtom GO 720T TMC

1 Answer

Hi, when downloading Mapshare map location updates I get the following message, "Tomtom cannot install the map corrections to your device. [1032,14]" The Tomtom is new and it is the first time I have...


Thanks for your offer. It went right on its own, most odd. No doubt it will settle down eventually. Or not! I'll bear you in mind if I have probs in the future, thank you.

Apr 17, 2008 | GPS

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