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My PC is not recognizing my camera, so i cannot download my pictures. It used to work fine for 2 years. In the Device Manager it gives me the following message: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19). My software is up to date. Help!?!
Re: My PC is not recognizing my camera, so i cannot...
Windows updates has changed the registry and now your camera is no longer recognized. No problem....just get a card reader and use it instead of your camera for downloads.
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try the following
Turn ON the camera
1.- Go to Control panel -- Systems --
In device manager , see if they are a Yellow mark near the device (your camera)
select the yellow mark and rigth click --Uninstall
restart your PC
Your PC must recognized automatically your camera.
If you show the camera
Connect to another USB Port
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Open up control panel and add a new device. Once there plug up your unit and see if it shows in the adding new device window. If that does'nt work go to your device manager ( ) see if you notice any items that require your attention (usually marked in yellow or red) and try to resolve there.
It might have just happend due to recent update of your system
so the solution would also be another update
but before that go to the device manager , locate other devices and right click on it and click on update drivers, restart the system, if that works its fine else go on to the following link and download the latest version of the Nikon Software
check your device manager on the computer to see if your if your usb driver are loaded and have no conflicts, u could also have a bad cable don't load the camera software on to the computer if you did uninstall the software from the PC and then plug the camera in and let windows recognize the camera if this does not work change the cable your using, GOOD LUCK
Please see the following blog article, as it describes the use of a card reader as a much easier, faster, and less error prone way to download your photos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue:
http://camerarepair.blogspot.com/2009/01/how-do-i-download-photos-or-pictures.html
This problem mainly occurs because Sony does not support connection though Hubs or for that matter Front Panel USB ports. Try connecting the camera throught the back panel ports (There are usually four to six of these depending on your motherboard.) .
If it still remains unresolved: 1. Update windows XP to atleast service pack two (If you havent already). Uninstall Picture Motion Browser.
2. Uninstall the camera from the device manager. This is how to do it. Connect the camera, wait for it to show as an unrecognised device. Hit "Windows + Pause/Break" to bring up system properties. (Windows is the key next to alt, that brings up the start menu.). Navigate to the hardware tab and choose device manager. Expand the last tree from the list (One for USB devices) and delete the entry "Unrecognised Device" (Select it and hit delete). Shut the device manager. Disconect the camera.
3. Now, connect the camera the one of the USB ports on the back of your PC and power it on. It should show up as a PTP/Mass storage (depending on your camera settings) device.
4. If it still doesn't work, disconnect all other USB devices from your PC and then repeat from step 2.
5. You can reinstall Picture motion Browser if you like or use Xp's photo transfer utility.
Generally if you are running WIndows 98, you will need to reboot after installing the software to even have a chance of the camera being recognized correctly.
If you are running Windows 2000, XP or Vista, the camera should be recognized and a driver installed or searched for from the CD software you installed before plugging in the camera.
Sometimes if you plug in the camera first without installing the software, the PC finds a new device with no driver. You can see this by going to Control Panel -> System -> Hardware -> Device Manager and you should see and exclamation on a device in the list. You need to remove this item and reboot your PC.
Now install the software first and when the install is done, then plug in your camera. Generally this works out pretty well.
This is Romeet, id like to help you with the problem. Unfortunately it seems a lot of things that you love :) wont work right? well, Let me know if you are running windows xp with what service pack? service pack 1 or service pack 2? to do this, right click the icon " My Computer " and select properties,a system properties dialog will open, on the top right you should be able to see:
System:
Microsoft Windows XP
Professional / Home ( Depends what you have )
Version ( 2002 )
Service Pack X ( X could be 1 or 2 )check this and let me know
If you can't find such on your machine, then it's either disabled, the BIOS is out of date, the OS doesn't support your USB (Examples abound!) or other.
I cut my time loss by adding an USB PCI card.
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