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Z53 "Printing is stopped..." How do I get it started?

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  • natnkat Oct 13, 2010

    I'm working on an old Mac. The printer icon has a red ! on it. When I open the icon it says "Job Stopped." The computer does not say it can not find the printer. I do not have the "printer driver.

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Hi. Make sure that it is online.(control panel>printer and faxes>right click your printer and select use printer online.You may also try this steps.Remove printer>stop and start printer spooler service>restart pc>reinstall printer on another usb port.

Posted on Oct 13, 2010

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  • Angelito Rabago
    Angelito Rabago Oct 13, 2010

    1. Go to Start, Control Panel and Administrative Tools. Double click on Services. 2. Scroll down to the Print Spooler service and right click on it and select Stop. In order to do this, you need to be logged in as Administrator. At this point, no one will be able to print anything on any of the printers that are being hosted on this server.
    3. Next you need to go to the following directory: C:\WINDOWS\System32\spool\PRINTERS. Delete all the files in this folder. This will clear all print queues (it?s a good idea to first make sure there are no other print jobs being processed on any of the other printers on the server because doing this step will delete those jobs also)
    4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!
    You can also go to a command prompt and type net stop spooler or net start spooler to start and stop the service.

  • Angelito Rabago
    Angelito Rabago Oct 13, 2010

    Hi. Here's some torubleshooting tips for MAC users.http://support.apple.com/kb/TS3140

    Here's where you can download printer driver for MAC OS.http://support.lexmark.com/index?page=co...

  • Angelito Rabago
    Angelito Rabago Oct 13, 2010

    Drivers for MAC OS.http://tinyurl.com/27cszsa

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Hello.

Try reinstalling the Lexmark Z53 printer driver.

Go to Printers and Faxes and delete your printer icon.

Note: Here's how to delete a printer icon in Windows 7:

1. Open Printers by clicking the Start button, clicking Control Panel, clicking Hardware and Sound, and then clicking Printers.
2. Right-click the printer that you want to remove, and then click Delete.

If you can't delete the printer, right-click it again, click Run as administrator, and then click Delete. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.


Disconnect the USB cable.

Restart your computer.

Reconnect the USB to your computer.

Your computer should see your printer. Install the printer driver.

If still a problem, please provide more info such as error messages.

Hope this helps.

Posted on Oct 13, 2010

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