Question about Lexmark P6350 All-In-One InkJet Printer

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Lexmark 6350 carriage jamming

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SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Posted on Feb 03, 2009

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1 Answer

Paper keeps getting jammed


There is a rod in the carriage of your printer that is meant for holding the cartridges. It keeps on moving and spreading the ink on the paper throughout the process of printing. If this rod is jammed because of any reason, you face a carriage jam. As mentioned above, the main function of the carriage rod is to spread the ink, so obviously any clog or ink failure will lead to a poor print quality. If rollers of your printer are leaving marks on the document, then you need to clean them with a wet cleaning pad. Never use the chemical cleaners such as benzine, thinner, or alcohol to clean the rollers. In extreme cases you might need to replace an old cartridge of your Lexmark Printer with a newer one. Once you get a new cartridge for your printer, you need to be very careful while replacing it, otherwise it might cause a carriage jam.

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There is a rod in the carriage of your printer that is meant for holding the cartridges. It keeps on moving and spreading the ink on the paper throughout the process of printing. If this rod is jammed because of any reason, you face a carriage jam. As mentioned above, the main function of the carriage rod is to spread the ink, so obviously any clog or ink failure will lead to a poor print quality. If rollers of your printer are leaving marks on the document, then you need to clean them with a wet cleaning pad. Never use the chemical cleaners such as benzine, thinner, or alcohol to clean the rollers. In extreme cases you might need to replace an old cartridge of your Lexmark Printer with a newer one. Once you get a new cartridge for your printer, you need to be very careful while replacing it, otherwise it might cause a carriage jam.fix Lexmark Carriage Jam .

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check this site http://www.ehow.com/how_5326976_fix-carriage-jam-printer.html

P.S. – I would greatly appreciate a FixYa! rating if the solution I provided fixed or helped you resolve your problem. thanks

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You should have the printer serviced by an authorized Lexmark Servicer.

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there is astrip called encoder strip,its function is to tell the carriage location ,if its missing or unattached the carriage will hav all kind of problem.
SOLUTION:there is ahook that sits on the leftside and a spring it sits on to give it some lleadway check to see that it doesnt break, there is also a section of the carriage it slip thru also try to get it re attached

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there is astrip called encoder strip,its function is to tell the carriage location ,if its missing or unattached the carriage will hav all kind of problem.
SOLUTION:there is ahook that sits on the leftside and a spring it sits on to give it some lleadway i checked to see that it doesnt break, there is also a section of the carriage it slip thru also try to get it re attached

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My lexmark 5400 keeps saying "clear carriage jam". I cannot see anything jammed but i can't use it till whatever is cleared. please help!


  1. Press Power to turn your All-in-One off.
  2. Unplug the All-in-One.
  3. Check for paper jams.
  4. Plug in the All-in-One.
  5. Press Power to turn the All-in-One back on.
If the error exists .. then printer is defective contact lexmark ..

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