Question about GE (PSS26MSRSS) Side by Side Refrigerator

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I have a ge side by side GSS25TSR model. The freezer side defrosted everything the other day and now is set on 2 at the thermostat. even at 2 the freezer is totally frozen. The frige side is set on 4 and the crisper drawer is frozen. Also the line for in the door water is frozen. Is there a way to test the thermostat or reset anything?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

murdozzz2
  • 75 Answers

SOURCE: Refrigerator moisture

hi there your fridge has whats called a wet wall evaporator where it freezes up then turns to water and runs down the wall , if you are getting water sitting in the base of the fridge check the drain hole which is sittuated at the bottom of the wet wall evaporator for any blockages ie. bits of food or paper labels.

hope this is of some help

Posted on Dec 13, 2007

  • 126 Answers

SOURCE: Frozen Freezer Coils

all of the above the heater is on the coil you will seethe wires the therm. is on the top of coils timer could be at lower back of refrig.

Posted on Dec 14, 2007

  • 42 Answers

SOURCE: kenmore elite fridge crisper drawer freezing stuff

If you have a side by side model you need to look at the refrigerator compartment wall on the left of the bottom drawer and move the slide control to the warmer/fruit/vegitable setting instead of the meat setting.
I hope this helped. Please rate my help or ask for more help please. supertechks

Posted on Apr 06, 2008

  • 1 Answer

SOURCE: Vegetable and fruit crisper drawers freezing foods

I had the same problem. Apparently the problem is the main control board. According to the technician that came out to fix mine there is a design flaw and these boards are very sensitive and can blow a circuit or malfunction from the slightest power surge. What happens then is that the control board doesn't "tell" the fan to turn on and off at the right time so the fridge and freezer warm up too much before the fan kicks in and then it cools everything down but since the fan isn't running at the correct intervals and circulating the air all of the cold air settles to the bottom which causes the produce in the drawers to freeze while the top shelves get warmer. I had done a fair bit of research before calling GE and came to the conclusion that this was a common problem. So I pressed them and was able to get the fee for the part waived (before I made the service call appointment) which was around $150. The part now has a 5 year waranty which I find funny, because I'm not sure why it wouldn't have that upfront as my refridgerator is only 2 years old. Whatever!! Unfortunately, unless you have indepth knowledge of refridgerator repair there is no way around the service call and labor. Anyone buying a new model of refridgerator (any company) should consider an extended waranty. The service tech also told me that all refridgerators made after 2001 are required, by law, to have an electronic mother board which in all likelyhood will fail at somepoint prior to when you are ready to buy a new fridge!

Good Lucak!

Posted on Feb 11, 2009

Maanita
  • 1142 Answers

SOURCE: fan runs constantly, freezer ice melting, bottom drawer in refrig

  • If your refrigerator temperature is closer to 35 degrees, try turning the temperature up slightly.


  • If you find that the temperature varies a lot from the top shelf to the bottom (where it is coldest), try putting produce and other sensitive products on a higher shelf.


  • If the temperature is too low and you can't make it warmer by adjusting the thermostat, you probably have a defective thermostat. If so, you need to replace it, because they cannot be repaired. Other possible problems are a leak in the sealed (refrigerant) system, cold air migration (in side-by-side models) or a defective air damper. These problems can be quite difficult to locate and correct, we recommend you contact a qualified appliance repair technician.
  • Posted on Mar 24, 2009

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    I would suggest fixing it . You only have 2 parts in the defrost system . A timer , and the defrost heater which comes with the bimetal , pt . # WR51X10031 .Most probable , is the defrost heater . You will need to remove the rear inside freezer panel , and defrost the coils with a hair dryer . After defrosting , 2 screws hold each ( 2 ) heater on , ant the defrost thermostat , just clips onto the top of the coils .

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    If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

    check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

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    http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php
    If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

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    http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php
    If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air

    check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

    You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

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    Feb 17, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

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