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I need to up date my acct. for rentals. i've tried to login on, but it kicks me out. the info i put is: kansasii@aol.com and my password: the output says ok; but it won't accept my info.?

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  • kansasii Oct 13, 2010

    My vudu says I need to update my cr. card. I just submitted that information, to you.
    The cr. card is not to be used for a subscription for tech.support. I only want to use this cr. card for rentals. As I have in the past.

    My e-mail: Kansasii@aol.com this is true, always has been since 1999 or 2000. Can you please just update my acct. to rent movies. Please, this is all i need.

    Your anticipated courtesy and cooperation are appreciated.

    f.e. m.

  • kansasii Oct 13, 2010

    Well, i don;t kow? Because when I could not logon. I sent to my acct. in the vudu menu, and up came this messg. bout the cr. card. i assumed,bad, it was for rentals. Now this fixya premium support thinks i ordered tech. support. I did not. I've been emailing back and forth; they've replied to everything except my emails denying ordering their tech support. Oh, boy!

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Hi. May i know where are you trying to log in? Is that thru your email address?

Posted on Oct 13, 2010

  • Angelito Rabago
    Angelito Rabago Oct 13, 2010

    Hi. this is fixya support and we are not allowed to get credit card information from our customers. We usually cater curtomers technical issue and not credit card registration or movie rentals. You must be at the wrong technical support .

  • Angelito Rabago
    Angelito Rabago Oct 13, 2010

    You should refer to Vudu support regarding this matter. You may contact them to this number 1-888-554-VUDU (8838) from 7 a.m. to 8 p.m. PST 7 days a week Closed Holidays.

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