Question about Brother Office Equipment & Supplies

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The paper jamed and after I removed it I saw the sign "Unable to print A5

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  • emorgantech Oct 13, 2010

    Yes, it is showing unable to print A5

  • emorgantech Oct 13, 2010

    Printer model MFC-440CN The error showing on the LCD of the printer

  • emorgantech Oct 13, 2010

    Speak to me or send back my money

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  • 4,737 Answers

Please clarify with your Printer's model.. Is the error showing on the LCD of the printer or on your computer? Thanks.

Posted on Oct 13, 2010

  • Lebanon Raingam
    Lebanon Raingam Oct 13, 2010

    I am sorry, I need more info, please let me know the printer's model. Thanks

  • Lebanon Raingam
    Lebanon Raingam Oct 13, 2010

    Thanks, unfortunately it's one of the fatal errors. This error is related to Scanning Unit. From user end, we can only clean the whole system with a blower or with an air can, or you can uninstall everything, then Turn Off the machine, unplug the power chord, leave the machine for few minutes (30 mins), reboot the system after it's properly cleaned. If this doesn't help, your only solution is to call brother, if you try something else with the hardware and failed to fix it, brother will not responsible for any untoward outcom and might deny your request when you need them.





    You can refer all the Brother's printers' error codes here (click here)





    To contact Brother, use this form (click here)





    Brother Contact Details:




    7777 North Brother Blvd.



    Bartlett, Tennessee 38133



    1-877-BROTHER (877-276-8437)



    901-379-1215 (fax)



    M-F, 9:00am to 8:00pm Eastern Time





    If you are not in the U.S. select the Location/Area (click here) and click "contact us" on the next page.





    Let me know if you need further help.







    Good luck.





    Thanks for using FixYa.

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