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We have a Viking Side by Side Model #VCSB423DSS. We have ice build up around the ice maker and frozen ice lines dripping down the back of the ice maker area. The drip pan under the refrigerator was full of water and the area under the water filter has water also. The freezer department area also has a loud noise.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 33 Answers

SOURCE: Cannot remove drip pan

im sorry but that drip pan cannot be removed you might have to do the best you can with it in there.

Posted on Jan 03, 2008

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docjohn174
  • 943 Answers

SOURCE: refrigerator water drip pan

thanks for the question no other way to do itthere is no drain hose attached to that tray sorry thanks for the question The appliance doc

Posted on Sep 11, 2008

barkencoa
  • 3463 Answers

SOURCE: how to empty drip pan

At the back of the food compartment where the water collects ,there is a drainage hole, this is blocked up,poke a long thin piece of wire or similar and poke it down the hole, this should clear the blockage,
If the water does not drain away then you need to go the rear of the frig and clear the rubber or plastic hose that you will see on the top of the motor compressor. this should solve the problem.
Plz rate this solution.
Thanks. and merry xmas.

Posted on Dec 20, 2008

CRTN
  • 716 Answers

SOURCE: terrible smell coming from bottom of unit

There Should Be A Grill On The Front Bottom Below The Door. Remove That And It Should Come Out Of The Right Side.

Posted on Jan 05, 2009

Bat1956
  • 585 Answers

SOURCE: drip pan needs emptying; had repairman out for other issues, now fridge keeps overflowing

The accumulated ice you saw is of course the source of the water. The refrigerator will eventually rid itself of the excess ice and the problem will therefore disappear on it's own after a while. The drip pan is normally filled with only a small amount of water, and that is dried up by the condenser cooling fan under the fridge. The pan is removable from most units, but not without making a mess. I suppose you can make and clean up the mess one time and be done with it.

Posted on May 20, 2009

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1 Answer

Ice maker spout starts to freeze up (6years old Viking side by side), is there a solution?


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There isnt any water getting thru to the icemaker. i changed the watervalve and still no water i cannot locate the water filter even tho i removed the bottom grill, water is still getting to the water...


if you put a new water valve on the fridge then you either have a bad ice maker or the line is frozen where the water fills the ice maker,a bad water valve will make the line freeze,water keeps dripping through the valve and freezes the fill line behind the ice maker cup,you can remove the ice maker and check the fill line,if it's frozen get a hair dryer,shut down the fridge or unplug it and blow the hot air into the fill line until the ice melts,then get a piece of wire and after you reinstall the ice maker pop off the cover to the ice maker and jump it out with the wire,stick it in the t and h for 15 seconds and pull it out,if the ice maker is good it will start turning and when the arms get at like 11 oclock it should fill,also you can jump out the fill valve from the ice maker,stick it in v and L and if water fills the ice maker you know you have a bad ice maker if the fill line isn't frozen.hope this helps.next time you need help send the model number,on your machine look in the fridge section on the right hand wall up near the ceiling to find it,if it's older look down near the bottom hinge on the fridge door and you'll see a tag with the model number.good luck

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1 Answer

Model KSBS25FK side by side--the ice maker not making any ice


Is the freezer cold enough? Should be close to 10 degrees.
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The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

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1 Answer

Ice maker line poped out of back and water line going to ice maker frozen


Sometimes over the winter months the tube going to the ice maker can become blocked with ice and cause this tube to pop out.

1. With the water supply going to your refrigerator on take a look at the end that popped out and see if you can see it drip at all. If it does not drip just clear the ice out of the ice maker fill tube, then replace the line that popped out and you will be good to go.

2. If you do see a drip come out of the end that popped out you will need to trace that line back to the valve its connected to and replace that valve.

Thanks for asking.

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1 Answer

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Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

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1 Answer

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1 Answer

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1 Answer

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1 Answer

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