Question about Lexmark Interpret S405 Wireless All-in-One InkJet Printer

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I have a Lexmark Interpret S405. Keep getting an error message to replace the printhead. Did this numerous times and keep getting same message. What do I need to do>

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It sounds like the printer is having problem recognizing the printhead. If you're getting "Printhead Error", make sure you have the latest firmware update. You can download and install it from Lexmark at http://bit.ly/adzmDq. If you continue to have trouble, contact Lexmark technical support. Thanks.

Posted on Oct 13, 2010

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Try to check for any obstructions inside the printer. Something could be blocking the paper path and the printhead from moving.

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Inkjet printers need to be used frequently to prevent inkdrying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
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You won't be able to bypass the "missing cartridge" error. All cartridges needs sufficient ink left for the printer to print. If one the cartridges is out of ink it will damange the printhead.

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Try to update your printer firmware. The update will help improve your printer's overall performance. Please visit the Lexmark website to download and install the Lexmark S400 Series Firmware Update. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct.
Should the error continue to display on your computer screen, please contact Lexmark Technical Support Center for additional assistance.

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A firmware update for your model addresses the "printhead error" on your printer. First, get rid of error message on the display screen to successfully update your printer firmware.Open the cover to remove the printhead and tanks (if installed). Note: Carrier will come to the center automatically with this error message as the cover is opened.
Then proceed with the firmware update. Please visit the Lexmark website at http://bit.ly/s405fw to download and install the firmware update.
Should you need further assistance, please don't hesitate to contact Lexmark Technical Support Center.

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A firmware update for your model addresses the print quality problem that you're currently experiencing. Please visit the Lexmark website to download and install the Lexmark S400 Series Firmware Update. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct.
Should the error continue to display even after successfully updating your printer, please contact Lexmark Technical Support Center for additional assistance. Your printhead itself might be the cause of the problem.

Feb 17, 2012 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

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There is a firmware update for the Lexmark Interpret S405 printer that addresses printhead issues. Please visit the Lexmark website to download and install the Lexmark S400 Series Firmware Update. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct. Please indicate if the update failed or successful.

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1 Answer

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Make sure that your printer's firmware is up-to-date. The firmware update for the Lexmark Interpret S405 printer addresses print quality issues. Please visit the Lexmark website to download and install Lexmark S400 Series Firmware Update. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct.
After updating your printer, please run the Deep Clean Printhead one time. From the printer operator panel, press the Setup button > Maintenance > Deep Clean Printhead. Your printer will then print a page forcing ink through the cartridge nozzles and clean them.
Then try to print your document again to verify that the problem is fixed.

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Please make sure you are using genuine Lexmark black cartridge. It could be due to a communication problem between your cartridge and the printhead. Try to re-seat the black cartridge in the printhead.
If error continues, make sure your printer is updated. You can download and install the firmware update for the Lexmark S405 printer by visiting the Lexmark website at http://bit.ly/s405fw.

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Sound like printhead problem... ask from lexmark for replace (call them +1 800-539-6275). If they refuse to give you, than search on amazon for it... here Amazon com LEXMARK 405 printhead. I hope this was helpful. Cheers

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