Question about Microsoft Xbox 360 Console

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Disc will not close

When i turn my xbox360 on the disc tray open and won't stay closed. if i close it, it stays closed for a sec then opens back up.

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TAPE THE THING THERE LOL JK WELL IF YOU WANT YOU CAN ROFL

Posted on Jun 02, 2008

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1 Answer

Xbox360 disc tray motor won't stop spinning


Hi Matt,

Here is the process for troubleshooting this specific issue:

  • First remove your disc from the tray. I assume you have already done this.
  • Ensure your faceplate (the front of your system) is on correctly. Sometimes these can become loose and off kilter. Press the two edges firmly with your hands and "push" it into place.
  • Push the eject button. Although it hasn't worked in the past, adjusting the faceplate may correct the issue.
  • If that doesn't work, move the disc tray drive gently from left to right when it is open. Again, be gentle-- what we're trying to do here is slightly adjust the disc tray in case it isn't entering your system properly.

Still not working? Time to send it to Microsoft for repair. You can find all of that information on their official support site. Click here for more details.

Hope that helps!

Feb 10, 2012 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 Console: My xbox 360 will keep opening its tray and it won'...


The very first thing, I would suggest you is to check the CD cover, as sometimes labels on CDs prevent tray to close.
If that does not work then do the following.
Remove disc from the tray, make sure the faceplate is on correctly.
The faceplate is the plastic piece on the front of your console.

• Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.

• If you find that the faceplate is the problem, please contact Xbox customer support to order a replacement faceplate.

If this does not resolve your issue, please try step 3 and other steps from following link.

http://support.xbox.com/support/en/us/xbox360/kb.aspx?ID=907590&lcid=1033&category=hardware
If you wish you can also use following link of interactive troubleshooting wizard, which will assist you to narrow down on the issue.
http://support.xbox.com/support/en/us/Solutions/wizardhost.aspx?wizardid=xdds
This solution is absolutely free. If your issue is still not resolved, please feel free to ask.
Please rate and give your feedback.
Thanks :)






May 03, 2010 | Video Game Consoles

1 Answer

Old xbox360 disc tray wont close at all


open it up ( very carefully) and check to see if the disk tray end is still attached or alligned to the plastic gears that eject the tray. if so check the rubber band to make sure it has not broke or streched.

Jun 25, 2009 | Microsoft Xbox 360 Console

1 Answer

PS2 HELP WANTED!!!!!!!


my friend had the same problem what he had to do was keep opening and closing the disc tray untill the 'reading disc' shows up and stays up but he got really anoyed with doing this so he got a new one shortly after this the ps3 came out...

Jun 17, 2009 | Sony PlayStation 2 Slimline Console

1 Answer

Xbox 360 door will not stay closed


take the faceplate off then open and close it,
also make sure there is nothing blocking the door and there are no other discs in the tray.

Nov 16, 2008 | Microsoft Xbox 360 Console

2 Answers

Disc Tray Problem


That is how the X-Box works. It doesn't stay open, because if it stood open and it accidently dropped or anything, the drawer would break, and that would cause alot of problems with Microsoft. Thanks for using Fixya!

Jul 11, 2008 | Microsoft Xbox 360 Console

1 Answer

Disk tray won't stay closed


i have same problem with mine, if i close the tray quickly by hand after it re-opens,it usually starts reading the disc

Jun 14, 2008 | Microsoft Xbox 360 Console

1 Answer

Disc tray problems


Redeem your warranty, this issue happens with the tray is going bad, first this small problem next reading problems

May 19, 2008 | Microsoft Xbox 360 Console

1 Answer

Always opening disc tray


3 things cause this:-

A Damaged Disk, A Dirty Disk, or a Hardware fault.

Below is Microsoft's doc on the issue.

http://support.microsoft.com/?scid=kb;en-gb;816779

If my advice was helpful, please vote for me!

Nov 16, 2007 | Microsoft Xbox 360 Console

3 Answers

Xbox does not read discs.


Getting to the dashboard screen is a good thing but still cannot rule out a bad circuit board or power supply. All the symptoms point to a bad DVD drive but the opening/closing by itself do indicate a problem with the microprocessor. Can you turn the power on and off with the small button?? If not, would definitely suspect bad board.

Aug 16, 2006 | Microsoft Xbox Console

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