Question about Saeco Vienna Espresso Machine

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Vienna Black suddently stopped working. No lights or anything.

Removed the Brew Group, cleaned and replaced, When reinstalled the machine made some grinding noises for a few seconds, then proceeded to work normally for one cup of coffee. At that point all lights went off and machine will not restart. Outlet power is good, limit switch for drain pan and brew group click when pushed. (I manually pushed on them to see if I could get unit lights to come on.)

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  • PBMeisel Jun 01, 2008

    I have taken the unit apart, and found nothing binding. The brew group appears to work freely. Arrows are aligned for proper reassembly. The driving portion of the shaft does not want to turn on the output end, but I would expect that as there is a significant gear reduction on it. Also, the noise occurred during what should have been the grinding cycle and I have cleared the grinder and it appears to be free. I can tell you that the problem did not start until after the machine completed the brewing cycle and the milk frothing cycle. Once I had completed steaming, the lights all simply went out. I would also expect that there would be some sign of life during the warm up part of the cycle even if one of the mechanisms were jammed.

  • PBMeisel Jun 01, 2008

    This unit is just under 2 years old, don't seem to have any warranty paperwork with the unit. I pulled the whole thing apart and could not find a fuse anywhere. Had power at the filter coming in (both upstream and down). Had power at the circuit board input. The on-off switch did indeed turn power on and off. Could not really diagnose any further than that.

  • PBMeisel Jun 05, 2008

    I ended up finding the solution to my problem without expert help. I found that there were two things that would keep all of the lights from coming on when the unit was plugged in. The first is a limit switch that detects if the case is in place. It is on the front of the unit behind the upper part of the panel If this not engaged or is defective, the unit will not get any power. The second is that there are 2 thermal sensors on the bottom of the boiler. If tripped, they need to be manually reset by pushing them until they click. Hope this helps the next guy.



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The grinding noises are worrisome. Sounds to me as though something was in the wrong place, and once it worked for one cycle, whatever was left inside, or ??? would have frozen the unit. Sounds to me like you'll need to take it completely apart, to see what's causing the lock up situation.

Posted on Jun 01, 2008

  • Patrick Michaels
    Patrick Michaels Jun 01, 2008

    I agree..but when the lights are out, that's a control circuit issue, and something is telling that board to disable..could be an on board fuse, or device..

    this thing under warranty, by chance?

  • Patrick Michaels
    Patrick Michaels Jun 01, 2008

    sounds like you're at an impasse.



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