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Maytag Neptunre dryer model mde9700ayw. Error code e5 dryer will not run. There is continuity across the three thremostats and heating element. The termistor has 14 ohms of resistance. The heater relay has 2 leads, one black and one blue. Both leads I believe should provide 120 volts, the relay is only receiving 120 volts from the input black lead. The blue lead does not have voltage. I checked the blue lead and it has continuity from the heating element. However a red lead goes thru the thermistor and TH3 thermostat to provide power to the blue lead. There is no continuity from the red lead to the TH3 thermostat. Is the problem the main board or is something else wrong?

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The error code is not "E5" but "tS" which looks like an "E" without the top bar and "S" instead of 5. The code means the thermistor is shorted or has a very low resistance which is true because you measured a resistance of 14 ohms and the normal resistance at room temperature is around 10000 ohms. Resistance measurement must be done with the thermistor disconnected. If the resistance reads around 10k ohms, then the thermistor wires are likely shorted. Replace the thermistor if you correctly measured 14 ohms resistance. The thermistor is part number 35001191.

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Posted on Oct 13, 2010


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