Question about HP OfficeJet 4315 All-In-One InkJet Printer

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I keep getting a 'Phone off the hook' message. Phone is not off the hook

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Hi,

Disconnect the power cord from back of the printer ( while printer is power on )
While holding the # and 6 key connect the cord back
( This step will erase all the fax logs and settings you have set on the printer )

Also
Press the Setup button and Scroll to FAX SETTINGS ( or ADVANCED FAX SETTINGS )
Check for ECM ( Error correction mode ) - Press OK
Turn it OFF

Finally if the issue is still not resolved,
Disconnect the Phone cord from Printer port and re-connect
Check for any other loose connections ( of phone socket ) within the house. ( disconnect and reconnect )

The Error message should go off

Posted on Oct 12, 2010

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Posted on Jan 02, 2017

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